Aujuna Northern
Minneapolis,MN
Summary
Driven by a results-focused approach, I leveraged my cash handling expertise and engaging personality at Deleware North to elevate customer satisfaction and team morale. Demonstrated exceptional leadership in managing concession operations, significantly reducing wait times, and ensuring food safety compliance, showcasing my ability to blend hard and soft skills effectively. I work with diverse age groups, i’m team player && very focus .
Overview
3
3
years of professional experience
Work History
Concession Stand Lead
Deleware North
04.2023 - Current
- Enhanced customer satisfaction by efficiently managing concession stand operations and providing exceptional service.
- Elevated team morale and fostered a positive work environment through effective leadership, open communication channels, and recognition of achievements.
- Maintained a clean and organized concession stand environment through diligent attention to hygiene standards and food safety regulations.
- Managed financial records accurately by monitoring daily sales reports, reconciling cash drawers regularly, documenting discrepancies if any.
- Reduced wait times for customers with efficient handling of cash transactions and speedy food preparation techniques.
- Facilitated seamless communication among team members by conducting regular meetings, addressing concerns, and providing clear instructions.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Responded to customer complaints to help resolve issues.
- Monitored inventory and notified management of deficiencies or shortages.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
Teacher's Assistant
Tender Time
08.2023 - 02.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Documented student progress and communicated with parents to keep informed.
- Conducted educational assessments to identify areas for improvement.
- Adapted teaching methods to suit different learning styles, increasing student satisfaction.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
Associate Worker
Walmart
04.2022 - 07.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
Stocker
Amazon
07.2021 - 08.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
Psychology
Western Illinois University
Macomb, ILSkills
- Cash handling expertise
- Food Safety Compliance
- Product presentation
- Food Preparation
- Engaging personality
- Customer Service
- Problem-Solving
- Team Player
Timeline
Teacher's Assistant
Tender Time
08.2023 - 02.2024
Concession Stand Lead
Deleware North
04.2023 - Current
Associate Worker
Walmart
04.2022 - 07.2022
Stocker
Amazon
07.2021 - 08.2021
Psychology
Western Illinois University