Aundrea Wright
North Las Vegas,NV
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
6
6
years of professional experience
Work History
Center Manager
CareNow Urgent Care
North Las Vegas, Nevada
03.2025 - Current
- Ensure smooth and efficient clinic operations, including managing patient flow and reducing wait times.
- Oversaw inventory management for office supplies and medical equipment.
- Implemented office policies to enhance workflow and compliance standards.
- Organized team meetings and prepared agendas to drive collaboration efforts.
- Develop and lead the execution of clinic goals and objectives to improve overall clinic performance.
Senior Office Manager
Advanced Dermatology and Cosmetic Surgery
Henderson, Nevada
05.2024 - 03.2025
- Supervised multiple locations
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Completed bi-weekly payroll for employees
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated office events, seminars and meetings for staff and clients.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Assistant Manager
Biolife Plasma Services
North Las Vegas, NV
04.2021 - 05.2024
- Participated in the selection of new team members and management within the center and train staff
- Fostered teamwork and provide feedback on performance including initiating disciplinary action
- Ensured compliance with all federal, state, local and company-specific rules, regulations, and practices related to quality, to the safety of products, donors, and employees and to the proper performance of daily activities
- Participated in the correction and prevention of audit findings and prepare routine reports to keep management informed of operational needs
- Assisted in different production roles on the donor floor and provide customer service
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- Assisted with recruiting and interviewing process by screening resumes, conducting phone interviews and participating in face-to-face meetings.
Case Manager
Phlebexpress Mobile Laboratory
Temecula, CA
09.2019 - 04.2021
- Pioneer and maintain relationships with clients via phone and email, to provide updates on patient appointments and lab results
- Set appointments daily based on patient and technician availability (80-100 patients per day)
- Monitor, manage and aid technicians in the field with lab order clarification and designated lab drop off
- Assisted in recruiting, interviewing and hiring new team members.
Education
Associate of Science - Pre Nursing
Palomar College
San Marcos, CA04.2020
Skills
- Operations Management
- Recruiting and interviewing
- Task delegation
- Venipuncture All levels
- Vitals
- Lab safety
- Scheduling
- Medical records
- Scheduling proficiency
- Billing
- Customer service
- Human resources
- Staff training
- Organizational skills
- Relationship building
- Payroll and budgeting
Timeline
Center Manager
CareNow Urgent Care
03.2025 - Current
Senior Office Manager
Advanced Dermatology and Cosmetic Surgery
05.2024 - 03.2025
Assistant Manager
Biolife Plasma Services
04.2021 - 05.2024
Case Manager
Phlebexpress Mobile Laboratory
09.2019 - 04.2021
Associate of Science - Pre Nursing
Palomar College