Aunesty Baiza
Eldon,MO
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
Sales Associate
Crocs
Osage Beach, MO
09.2017 - Current
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Smokies
Eldon, Mo
07.2021 - 12.2022
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
- Met merchandise processing standards and maintained organized and accessible work area.
- Built trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Adhered to company initiatives and achieved established goals.
- Obtained signatures for financial documents and internal and external invoices.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
2nd Assistant Manager
Cato Fashions
Osage Beach, MO
05.2017 - 09.2018
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
Education
High School Diploma -
Washburn Rural High School
Topeka, KS2018
Skills
- Cash handling accuracy
- [Type] brand promotions
- Dispute mediation
- Relationship selling
- Merchandising knowledge
- Customer- and service-oriented
- Cash register operation
- Documentation and recordkeeping
- Listening skills
Timeline
Sales Associate
Smokies
07.2021 - 12.2022
Sales Associate
Crocs
09.2017 - Current
2nd Assistant Manager
Cato Fashions
05.2017 - 09.2018
High School Diploma -
Washburn Rural High School