AUNG NAING OO
Summary
Dynamic professional with a proactive mindset and a commitment to continuous learning. Highly adaptable to new experiences and challenges, consistently demonstrating strong problem-solving skills and a collaborative approach. Proven ability to thrive in fast-paced environments while delivering exceptional results. Seeking opportunities to leverage skills in innovative projects that foster growth and development.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
GALAMART Liquor & Convenience
Sunnyvale, CA
02.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Motel Manager
Mustang Inn & Suites
Houston, TX
07.2023 - 01.2024
- Developed and implemented policies and procedures to ensure customer satisfaction.
- Ensured compliance with applicable laws and regulations governing safety, health and sanitation standards.
- Conducted regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
- Prepared reports on occupancy rates, revenues and expenses for management review.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Performed daily cash reconciliations in accordance with established accounting procedures.
- Handled guest complaints and offered complimentary services for hardship cases.
Sales Manager
Boss Dairy Co.Ltd (Family Business)
Muse, Myanmar
01.2022 - 05.2023
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
General Assistant
Kanaiya Cosmetics
Bangkok, Thailand
04.2021 - 10.2021
- Provided administrative support to the staff, including scheduling meetings, coordinating travel arrangements and preparing expense reports.
- Promoted company programs, warranty sales and seasonal promotions to boost sales.
- Assisted sales personnel in sales techniques and recommended improvements.
- Developed content and promotional materials for various campaigns.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Coordinated with senior leadership teams to develop long-term growth plans for the organization.
Fine Dining Hostess
Kalyana Burmese Cuisine
Bangkok, Thailand
01.2021 - 04.2021
- Checked reservations, managed wait list, and coordinated seating arrangements.
- Maintained a neat and orderly dining area by clearing tables and resetting them for new customers.
- Promoted positive customer relations by providing excellent service to all patrons.
- Monitored dining room activity to ensure all guests are being attended to properly.
- Resolved conflicts between customers courteously when necessary.
- Assisted servers in delivering orders to guest tables promptly.
Education
GCE A Level -
Chelsea International Academy
Nepal12-2020
High School Diploma -
Family Private High School
Myanmar03-2018
Associate of Applied Science - Civil Engineering
Houston Community College
Houston, TXSkills
- Problem Solving
- Adaptability
- Deep learning
- Analytical skills
- Critical Thinking
- Professionalism
- Logical reasoning
- Pattern recognition
- Collaborative teamwork
Affiliations
- Reading
- Mind Development Activities
- Athleticism
- Continuous learner
Languages
English
Full Professional
Hindi
Professional
Myanmar (Burmese)
Native/ Bilingual
Nepali
Native/ Bilingual
Spanish
Elementary
Timeline
Assistant Store Manager
GALAMART Liquor & Convenience
02.2024 - Current
Motel Manager
Mustang Inn & Suites
07.2023 - 01.2024
Sales Manager
Boss Dairy Co.Ltd (Family Business)
01.2022 - 05.2023
General Assistant
Kanaiya Cosmetics
04.2021 - 10.2021
Fine Dining Hostess
Kalyana Burmese Cuisine
01.2021 - 04.2021
GCE A Level -
Chelsea International Academy
High School Diploma -
Family Private High School
Associate of Applied Science - Civil Engineering
Houston Community College
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