AURA MURILLO
Land O' Lakes,FL
Summary
Professional with robust experience in hospitality management, prepared for this role. Proven track record in optimizing front office operations, enhancing guest satisfaction, and streamlining processes. Strong focus on team collaboration and achieving results. Skilled in staff training, conflict resolution, and multitasking with flexible approach to changing needs. Reliable and efficient, ensuring smooth daily operations..
Overview
16
16
years of professional experience
Work History
FRONT OFFICE MANAGER
Origami Orthodontics
Land O' Lakes, FL
04.2021 - Current
- -Treatment Coordinator: helping patients and parents with the Initial exam, records, insurance, financial information, starting treatment and making their appointments for their initial bonding.
- -Insurance coordinator: Insurance verification, filing claims and posting EOB’s in patients accounts. Experience with PPO’s and HMO’s claims, verification and collections.
- -Front office coordinator: Scheduling appointments, answering phone call, collections, processing payments, greeting patients and training new employees.
- -Orthodontic assistant: helping the orthodontist with bonding braces, scans, records, and adjustments.
TREATMENT COORDINATOR
DeDomenico Orthodontics
Tampa and Lutz, FL
09.2009 - 03.2021
- Orthodontic assistant and treatment coordinator for 12 years. Helped with front desk duties, patient care and insurance.
Education
ORTHODONTIC ASSISTANT WITH EXPANDED DUTIES - undefined
Ultimate Medical Academy
Tampa, FL10.2009
HIGH SCHOOL - undefined
North Babylon High School
North Babylon, NY06.2004
Skills
- Bilingual spanish/english
- Multi-tasking
- Attention to detail
- Friendly and patient
LANGUAGES
English
Spanish
Timeline
FRONT OFFICE MANAGER
Origami Orthodontics
04.2021 - Current
TREATMENT COORDINATOR
DeDomenico Orthodontics
09.2009 - 03.2021
ORTHODONTIC ASSISTANT WITH EXPANDED DUTIES - undefined
Ultimate Medical Academy
HIGH SCHOOL - undefined
North Babylon High School