Aurea Hernandez

ocala,Florida

Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Work History

Key Holder Supervisor

Boost Moblie

Ocala, FL

04.2013 - Current

Recruited, interviewed and trained new key holders.
Monitored store performance and identified areas for improvement.
Tracked sales data to ensure accurate inventory levels.
Maintained a safe and secure environment within the store.

Sales Associate

Rainbow Shops

Ocala, Florida

06.2012 - 01.2013

Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.

Education

High School Diploma -

Ivanna Edora Kean

USVI

05-1999

Skills

Store operations
Employee Scheduling
Drawer counting

Staff Oversight
Opening and closing coordination
Customer Service Management

Languages

English

Professional

Spanish