Aurelia Arevalo
West Bend,WI
Summary
Upbeat, customer-focused Sales Associate with 6 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Sales Associate
TAN'R YOU
West Bend , WI
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
Server
Pearl Of Canton
West Bend, WI
02.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
Team Member
Culver's Restaurant
West Bend, WI
01.2020 - 07.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Attended staff meetings to stay updated on company policies and procedures.
Education
Associate of Arts -
Washinton County- UWM
West Bend, WI06.2027
High School Diploma -
West Bend East High School
West Bend, WI06.2023
Skills
- Inventory Control
- Business Development
- Contract Preparation
- Payment Processing
- Customer Needs Assessment
- Upselling
- Product Sales
- Time Management
- Energetic Self-Starter
- Reading Comprehension Skills
- POS System Operation
- Flexible Schedule
- Teamwork and Collaboration
- Meeting Deadlines
- Guest Relations
- Policy and Procedure Adherence
- Money Handling
- Sales Training
- Store Opening and Closing
- Problem-Solving
- Excellent Communication Skills
- Multi-Tasking Strength
- Positive and Professional
- Reliable and Punctual
- Written and Oral Communication Skills
- Exceptional Customer Service
Languages
Spanish
Professional
Timeline
Sales Associate
TAN'R YOU
08.2023 - Current
Server
Pearl Of Canton
02.2023 - Current
Team Member
Culver's Restaurant
01.2020 - 07.2022
Associate of Arts -
Washinton County- UWM
High School Diploma -
West Bend East High School
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