Aurelia Moore
Columbia City,IN
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Cashier
Walmart
Columbia City, IN
05.2024 - Current
- Greet customers as they come through my line
- Bag their items in a timely and orderly fashion, organizing them how they like
- Answer questions about different products and their locations around the store
- Watch customers and help them scan their items at the self checkouts
- Return left out items to their correct location
- Perform money orders, money transfers, and cash checks at the service desk
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Shift Leader
Planet Fitness
Fort Wayne, Indiana
11.2023 - 05.2024
- Verified identification of customers before providing services or information.
- Processed payments using cash registers or point-of-sale systems.
- Answered questions related to the organization's policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Monitored employee performance and provided feedback for improvement.
Education
High School Diploma -
Homestead High School
Fort Wayne, Indiana05-2023
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Inventory management
- Time management skills
- Patience and empathy
- Clear communication
- Cleaning and sanitizing
Timeline
Cashier
Walmart
05.2024 - Current
Shift Leader
Planet Fitness
11.2023 - 05.2024
High School Diploma -
Homestead High School