Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Auria Castaneda Rojas

Henderson

Summary

Personable and adaptable professional equipped with a solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Overview

3
3
years of professional experience

Work History

Associate

In-N-Out Burger
02.2025 - Current
  • Followed instructions from management to complete tasks according to exact specifications.
  • Developed strong oral and written communication skills in working with people of different ages.
  • Provided technical support and instructional assistance to help students succeed.
  • Maintained positive working relationships with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate results.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Amazon Associate

Amazon
07.2023 - 04.2024
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Collaborated with other associates to ensure efficient workflow throughout the day.
  • Utilized computer systems to track shipments and update data accurately.
  • Communicated effectively with team members about tasks assigned.
  • Kept work areas clean, neat, and organized for optimal productivity and worker safety.

Food and Beverage Associate

Chick-fil-A
07.2022 - 04.2023
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Demonstrated proficient knowledge of menus, services, and promotions to assist customers and team members.
  • Prepared and led food service training programs to teach staff various tasks.
  • Collaborated with the kitchen team to prep food.
  • Replenished stocking stations with utensils, condiments, and napkins.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
  • Prepared a variety of foods according to exact instructions and recipe specifications.
  • Packaged and bagged cooked food and prepared items.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.

Education

High School Diploma -

Green Valley High School
Henderson, NV
05.2023

Skills

  • Customer Service
  • Reliable & Trustworthy
  • Good Work Ethic
  • Critical Thinking
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Safe Food Handling
  • Service Prioritization
  • Data Entry
  • Preparing reports
  • Workplace Safety
  • People Skills
  • Active Listening
  • Stocking and Replenishing
  • Performance Improvement
  • Adaptable and Flexible
  • Goal-Driven

Languages

Spanish
Professional Working

Timeline

Associate

In-N-Out Burger
02.2025 - Current

Amazon Associate

Amazon
07.2023 - 04.2024

Food and Beverage Associate

Chick-fil-A
07.2022 - 04.2023

High School Diploma -

Green Valley High School
Auria Castaneda Rojas