Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AURIMAR GONZALEZ

West New York

Summary

Customer-focused and bilingual professional with experience in sales, client service, and team leadership. Dedicated to delivering excellent service, solving problems proactively, and supporting team success. Familiar with Target store operations through current work as a Shipt shopper. Passionate about creating positive experiences for customers.

Overview

19
19
years of professional experience

Work History

Shipt Shopper

Shipt
11.2022 - Current
  • Shop for and deliver customer orders, primarily from Target stores.
  • Ensure accuracy, quality, and on-time delivery of groceries and merchandise.
  • Build customer relationships through communication and problem-solving.
  • Familiar with Target store layout, product locations, and service standards.

General Manager

Sweets & Cortaditos Bakery
North Bergen
12.2017 - 11.2022
  • Managed operations including scheduling, training, and customer service.
  • Handled budgeting, expense control, and vendor relationships.
  • Implemented strategies to increase sales and customer satisfaction.
  • Coached team members to improve service quality and efficiency.

Sales Supervisor

Pepsico Alimentos (Frito Lay)
Barquisimeto
10.2010 - 03.2015
  • Led a sales team to meet and exceed sales goals.
  • Trained staff in customer service, sales techniques, and operations.
  • Strengthened merchandising strategies to increase engagement.

General Sales Manager

Americana De Tornillos C.A.
Barquisimeto
05.2006 - 08.2010
  • Oversaw sales operations and managed client accounts.
  • Trained and supported sales associates to provide excellent service.
  • Planned and implemented strategies to grow business and improve satisfaction.

Education

Bachelor of Arts - Marketing Research

Fermin Toro University
Barquisimeto, Venezuela
12.2007

Skills

  • Customer Service & Client Relations
  • Team Leadership & Staff Training
  • Time Management & Organization
  • Problem Solving & Initiative
  • Merchandising & Promotion
  • Loss Prevention Awareness

Languages

  • Spanish, Native
  • English, Conversational

Timeline

Shipt Shopper

Shipt
11.2022 - Current

General Manager

Sweets & Cortaditos Bakery
12.2017 - 11.2022

Sales Supervisor

Pepsico Alimentos (Frito Lay)
10.2010 - 03.2015

General Sales Manager

Americana De Tornillos C.A.
05.2006 - 08.2010

Bachelor of Arts - Marketing Research

Fermin Toro University