Emma Meredith
Fort Hood,TX
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
Work History
Shipt Shopper
Independent Contracting
02.2018 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Developed professional relationships with customers to establish repeat business and increase trust.
Private Nanny
Teresa Nichols
10.2011 - 05.2017
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted with light housekeeping duties as well as running errands.
Education
High School Diploma -
New Caney High School
New Caney, TXSkills
- Revenue Growth
- Delivery Management
- Effective Multitasking
- Serve Customers
- POS Inventory System Operation
- Verbal and Written Communication
- Phone Systems
- Customer Relations
- Performance Goals
- Entrepreneurial Leadership
- Client Needs Assessment
Military Spouse of 10 years with a background of volunteer work for our troops and their families.
I volunteered as the SFRG (Soldiers and family readiness group) advisor, where I conducted outreach to families while soldiers were deployed and event planning for our troop and their families during home assignments. I worked hand in hand with the families and the command team to relay information on a weekly basis to families and coordinate events and communication between families and the troop, or families and their service member while they were away.
Timeline
Shipt Shopper
Independent Contracting
02.2018 - Current
Private Nanny
Teresa Nichols
10.2011 - 05.2017
High School Diploma -
New Caney High School