Energetic Customer Service Representative with 3+ years of experience resolving complex customer issues. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Overview
14
14
years of professional experience
Work History
Associate Personal Banker
Wells Fargo & Company
10.2021 - Current
Office Manager
Speedee Cash
01.2015 - Current
Writing new loans
Collections
Meeting monthly goals
Overseeing employees in location
Writing schedules
Handling large some of cash everyday
Following specific laws in lending industry
Handling Legal accounts
Answering a high volume of calls everyday
Assistant Manager
Wet Seal
01.2013 - 12.2015
Opening/Closing store
Meeting monthly goals
Floor moves
Selling product to customers
Co-Manager/Store Manager
Ecko Unlimited
10.2010 - 01.2013
Opening/Closing Store
Writing schedules
Overseeing employees in location
Conducting inventory
Selling products to customers
Cash handling
Education
High school diploma -
Foley High School
Foley, AL
Skills
Excel
Quickbooks
Microsoft Office
Bookkeeping
Front Office
Accounts Payable
Data Entry
Payroll
Scheduling
Billing
Microsoft Excel
Receptionist
Typing
Office Management
Accounting
Accounts Receivable
Outlook
Human Resources
Marketing
Word
Financial Report Writing
Bank Reconciliation
General Ledger Accounting
Tax Experience
Customer Relationship Management
Merchandising
Balance Sheet Reconciliation
Journal Entries
Personal Information
Work Permit: Authorized to work in the US for any employer