Aurora Bond
Lawrenceville,Georgia
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Good with learning new things and efficiently get the task at hand done in a timely maner.
Overview
7
7
years of professional experience
Work History
Receptionist
Pleasant Hill Chiropractic
4390 Pleasant Hill Rd G, Duluth, GA 30096
03.2023 - Current
- Managed front desk operations, ensuring smooth patient flow and timely appointment scheduling.
- Provided exceptional customer service by addressing patient inquiries and resolving issues efficiently.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure compliance.
- Checked patient insurance, demographic, and health history to keep information current.
- Registered and verified patient records before triage with most up-to-date information.
- Assisted with medical coding and billing tasks.
Bakery Worker
Special Kneads And Treats, Inc.
Lawrenceville, GA
06.2022 - 03.2023
- Maximized performance by monitoring daily activities and mentoring team members.
- Used POS system to enter orders, process payments and issue receipts.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Warehouse Associate
Amazon
Lawrenceville, GA
07.2021 - 06.2022
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes.
- Sorted and delivered materials to different work areas and staff.
Sales Associate
Justice Tween Brands
Snellville, GA
07.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree -
Home School
Lawrenceville, GASkills
- Critical Thinking
- Sales Expertise
- Safe Work Practices
- Cash Register Operation
- Sales Processing
- Customer Service
- Performance Improvement
- Flexible Hours
- Positive Customer Engagement
- Data entry
- Telephone skills
- Appointment scheduling
- Document management
Timeline
Receptionist
Pleasant Hill Chiropractic
03.2023 - Current
Bakery Worker
Special Kneads And Treats, Inc.
06.2022 - 03.2023
Warehouse Associate
Amazon
07.2021 - 06.2022
Sales Associate
Justice Tween Brands
07.2019 - 12.2020
No Degree -
Home School