Aurora Pizarro
East Elmhurst,NY
Summary
Proven server at Cecconis, adept in high-volume dining and exceptional customer service. Excelled in upselling, enhancing sales, and maintaining a positive dining atmosphere through effective cash handling and guest engagement. Collaborated seamlessly with teams, ensuring top-notch service and fostering customer loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Cecconis
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Parker and Quinn
03.2021 - 06.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Server
La Slowteria
09.2018 - 01.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Applied Science - Business Administration And Management
Plaza College
Queens, NY12-2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- High-volume dining
- Sales Techniques
- Professional Appearance
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
French
Elementary
Timeline
Server
Cecconis
06.2023 - Current
Server
Parker and Quinn
03.2021 - 06.2023
Server
La Slowteria
09.2018 - 01.2021
Associate of Applied Science - Business Administration And Management
Plaza College