Aurora Thompson
Fort Lauderdale
Summary
Dynamic and results-driven sales professional with a proven track record of exceeding sales quotas in a wide variety of industries. Adept at building strong relationships with healthcare providers, product distributors and clientele. Committed to continuous education of industry trends to increase sales. Strong communication, interpersonal, and presentation skills, with a commitment to delivering exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Gotham Healthcare/ USHA Advisors
02.2023 - Current
- Educate clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
- Perform needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Maintain up-to-date knowledge of Medicare policies, changes, and enrollment periods to provide accurate information to clients.
- Build and maintain strong client relationships, providing ongoing support and assistance with policy inquiries and changes.
- Achieve and exceed sales targets through effective communication and sales techniques.
Inside Sales Representative
Dexcom, Inc.
03.2019 - 07.2022
- Consistently met and exceeded monthly and quarterly sales goals and metrics.
- Responsible for on-the-job training new hires and assisted with new hire classes
- Managed a pipeline of 120 new patients and 60 reorder patients.
- Educated the patient on the Dexcom CGM system and offered exemplary customer service.
- Increased sales revenue by building strong relationships with clients, doctor's offices and distributors.
- Advanced user of Salesforce software, generating pipeline and running reports
K2 Homeroom Teacher
Minder Pathana Suksa School
10.2017 - 10.2018
- Develop and implement creative lesson plans to keep students engaged in learning.
- Managed a classroom of students in a productive environment.
- Communicated with co-workers in a cross-cultural environment.
- Used time management and organizational skills to run classroom efficiently.
Office Assistant
Fairchild Automated Parts Inc
08.2014 - 10.2017
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Internally audited company to their ISO 9001:2008 standard throughout the year.
- Cross-trained in multiple aspects of the manufacturing process from start to finish.
Management Trainee
The Hertz Corporation
06.2013 - 08.2014
- Provided outstanding customer service when dealing with customers’ rentals/issues
- Executed sales calls to businesses while representing Hertz professionally
- Trained on the sales process and how to upsell customers
- Used critical thinking skills when organizing fleet logistics for the branches' needs.
- Asked to participate in the Fast Track Management program
Education
Bachelor of Science - Business Administration, Economics
Western New England University – College of Business
Springfield, MA05.2013
Skills
- Critical Thinking
- Leadership
- Communication
- Persuasion
- Customer Relation Management
- Teaching/Training
- Negotiation
- Time Management
- Active Listening
- Problem- Solving
- Adaptability
Certification
- 2-15 Florida Health & Life (Including Annuities & Variable Contracts) Agent License - February 2023
- TEFL/TESOL Certificate, ITTT - October 2018
Timeline
Licensed Health Insurance Agent
Gotham Healthcare/ USHA Advisors
02.2023 - Current
Inside Sales Representative
Dexcom, Inc.
03.2019 - 07.2022
K2 Homeroom Teacher
Minder Pathana Suksa School
10.2017 - 10.2018
Office Assistant
Fairchild Automated Parts Inc
08.2014 - 10.2017
Management Trainee
The Hertz Corporation
06.2013 - 08.2014
Bachelor of Science - Business Administration, Economics
Western New England University – College of Business
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