Austen Carpenter
Escondido,CA
Summary
I am a highly motivated and results-driven leader, disciplined and dedicated to a career in law enforcement. A strong foundation in teamwork, leadership, and communication. Demonstrating courage in high pressure situations, elite work ethic, and a commitment to integrity and self accountability. Proven ability to lead under pressure and foster high performing teams with 13 years of experience in competitive sports including baseball, basketball, track and football— serving as both quarterback and team captain. Skilled in team building, quick decision making, and composure in dynamic situations. Unwavering commitment to learning, growing and gaining new knowledge through training, tactics and procedures. Ready to bring a leadership mindset and a service-first attitude to a career in law-enforcement.
Overview
20
20
years of professional experience
Work History
Counter Sales Representative
White Cap Construction Supply Inc.
12.2024 - Current
- Welcomed customers daily with a positive attitude and delivered solutions with outstanding problem solving and de-escalation skills to help frustrated customers.
- Built strong team relationships and helped outside of my scope of purview to boost moral, increase productivity and further team goals.
- Volunteered for extra shifts during tough personnel situations and busy periods to alleviate staffing shortages.
Delivery Driver
DoorDash & Uber Eats
05.2020 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs with over 7,500 deliveries and many 12 hour shifts.
Real Estate Sales Executive
eXp Realty
06.2022 - 12.2024
- Actively prospected daily for new leads and maintained strong relationships while coordinating timely appointments with buyers and sellers listening attentively to customer needs to achieve their goals
- Maintained a rigorous daily and weekly schedule and self improvement plan to optimize time management and achieve set goals.
Inside Sales Executive
OneSource Distributors
06.2017 - 04.2020
- Developed persuasive sales techniques to convert inquiries into customer solutions
- Efficiently managed high volume of inbound leads, prioritizing responses based on customer needs.
- Collaborated with various departments within the organization, fostering long-lasting business relationships built on trust and satisfaction.
Inside Sales Representative
Buckles-Smith Electric/Rexel USA
06.2015 - 05.2017
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Counter Sales & Warehouse Operations
Buckles-Smith Electric/Rexel USA
05.2014 - 06.2015
- Warmly welcomed customers upon approaching counter and placing orders.
- Increased customer satisfaction by providing efficient warehouse operations and friendly service.
Warehouse Clerk
Buckles-Smith Electric/Rexel USA
04.2013 - 05.2014
- Collaborated with team members to complete daily tasks efficiently, maintaining smooth operations and problem solving skills to meet team goals.
Warehouse Clerk & Delivery Driver
Alameda Electrical Distributors
03.2011 - 03.2013
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Upheld high standards of professionalism while representing the company during interactions with customers and vendors.
Landscape Worker
Lemke Landscaping
06.2008 - 10.2010
- Performed irrigation trenching & installation, grading, design, as well as demolition, building, lighting and overall manual labor while maintaining safe work safety.
Store Associate
In-N-Out Burger
06.2005 - 08.2007
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
Education
College - Business
Chabot College
Hayward, CACollege - Fire Science
Las Positas College
Livermore, CASkills
- Communication
- Team building
- Active listening
- Problem-solving
- Decision-making
- Analytical thinking
Timeline
Counter Sales Representative
White Cap Construction Supply Inc.
12.2024 - Current
Real Estate Sales Executive
eXp Realty
06.2022 - 12.2024
Delivery Driver
DoorDash & Uber Eats
05.2020 - Current
Inside Sales Executive
OneSource Distributors
06.2017 - 04.2020
Inside Sales Representative
Buckles-Smith Electric/Rexel USA
06.2015 - 05.2017
Counter Sales & Warehouse Operations
Buckles-Smith Electric/Rexel USA
05.2014 - 06.2015
Warehouse Clerk
Buckles-Smith Electric/Rexel USA
04.2013 - 05.2014
Warehouse Clerk & Delivery Driver
Alameda Electrical Distributors
03.2011 - 03.2013
Landscape Worker
Lemke Landscaping
06.2008 - 10.2010
Store Associate
In-N-Out Burger
06.2005 - 08.2007
College - Business
Chabot College
College - Fire Science
Las Positas College
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