Philip Gatliff

Work History

Sonepar Electric

Champaign, IL

09.2022 - Current

Consult with customers to uncover unique needs and match to best-fit product or service solutions.
Welcome customers and offered immediate assistance in line with business policies.
Answer 25+ per day telephone calls to offer information and promote business products.
Manage order and returns processes for diverse customers.
Restocked, rotated and visually merchandised products for maximum sales.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Developed strong rapport with customers and created positive impression of business.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Provided exceptional services and pleasant shopping experiences to retail customers.
Listened to customer needs and desires to identify and recommend optimal products.

Sonepar Electric

Champaign, IL

04.2021 - Current

Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Handled day-to-day shipping and receiving overseeing more than 150 packages per day.
Moved shipment materials to and from designated areas using lift and hand trucks.
Orchestrated routing by producing accurate shipping documentation and package labels.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Inspected merchandise and sent damaged pieces for repair before shipment.
Received incoming shipments, compared contents against associated records and transmitted to proper department.

Fortune Forever Recording Studios

Champaign, United States

03.2016 - Current

Manage day to day business tasks while assisting in audio engineering and entertainment production.
Introduced new methods, practices, and systems to reduce turnaround time.
Analyzed and reported on key performance metrics to senior management.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed systems and procedures to improve operational quality and team efficiency.
Reported issues to higher management with great detail.
Assisted in recruiting, hiring and training of team members.
Collaborated with artists, producers and engineers to create audio recordings.
Prepared, packed and transported audio equipment for events and location shoots.
Transformed video and audio recordings into digital formats for editing and archiving.
Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
Mixed voices, music and taped sound effects for live performances and pre-recorded events.
Mixed and edited audio for live and recording events.
Developed and maintained courteous and effective working relationships.
Skilled at working independently and collaboratively in team environments.