Austen Manix
Wadsworth,OH
Summary
Dynamic professional with a strong background in project management and customer service, honed at Storage In Motion and Planet Fitness. Proven ability to streamline operations and troubleshoot technical issues, complemented by a calm demeanor under pressure. Certified swim coach with a focus on athlete development and behavioral correction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Maintenance Assistant
Storage In Motion
06.2025 - 09.2025
- Project management for the commercial property
- Preparations for job site
- Overseeing daily operations of drivers
- Streamlining the workplace
Coach
Copley Aquatics
12.2024 - 06.2025
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Responsible for 6-14 year old swimmers during practices and meets
- Corrected behavioral issues
- Certified swim coach through USA Swimming
Customer Service Representative
Planet Fitness
01.2023 - 12.2023
- Troubleshooting customer billing and account issues through a POS system
- Practiced patience with frustrated members and keeping a calm demeanor
- Maintained a smooth operating gym while working with team members
Education
Bachelor of Science - Professional Studies
Kent State University
Kent, OH08-2025
Skills
- Completed official TeamViewer tutorials and applied remote support skills to assist users with troubleshooting and system management
- Experience building custom computers, installing and troubleshooting official Windows OS
- Completed IT Support Skills courses through LinkedIn Learning
- Proficient in Bitventure's smart POS system
Certification
- USA Swimming Youth Swim Coach
Timeline
Maintenance Assistant
Storage In Motion
06.2025 - 09.2025
Coach
Copley Aquatics
12.2024 - 06.2025
Customer Service Representative
Planet Fitness
01.2023 - 12.2023
Bachelor of Science - Professional Studies
Kent State University
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