AUSTEN PELLICANO
El Dorado Hills,CA
Summary
Goal-oriented professional with strong communication and organizational skills, complemented by proficiency in MS Office and virtual work. Consistently recognized for achieving objectives and delivering outstanding results in phone drives, showcasing a talent for collections. Experienced in greeting a high volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales.
Overview
5
5
years of professional experience
Work History
Student Ambassador, Fundraising Coordinator
Saint Mary’s College of California
- Actively engaged with alumni donors by regularly updating them on campus news and events through personalized phone calls and email correspondence.
- Utilized ConnectWise to solicit donations for the university's student scholarship fund, enhancing telemarketing abilities.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
Assistant Landscape and Maintenance Supervisor
Grand Canyon University
05.2022 - Current
- Monitored employee hours logged and evaluated work orders through FAMIS
- Managed day-to-day operations of university grounds maintenance, including rock shoveling, bush trimming, and providing guidance to team members.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Team Member Representative
Jersey Mikes Subs
01.2024 - 07.2024
- Provided excellent customer service through preparing delicious subs and maintaining a clean environment for customers
- Excelled in a high-energy, teamwork-driven atmosphere while proactively pursuing avenues for professional development.
- Developed strong relationships with team members, fostering open communication and collaboration.
Business Development Representative
Genesis Power Solutions
04.2023 - 08.2023
- Developed a robust understanding of the solar industry and successfully scheduled meetings with analysts via direct outreach.
- Primary responsibilities consisted of educating homeowners on renewable energy alternatives and arranging a time for them to review numbers for solar panel qualification.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
Night Stock Supplier
Nugget Market
11.2021 - 06.2022
- Ensured store cleanliness and stocked inventory overnight for seamless operations the following day
- Followed protocol to correctly stock the shelves with merchandise while meeting hourly quotas.
- Optimized warehouse space utilization, resulting in improved storage capacity and reduced costs.
Seafood Processor
Alaska General Seafoods
04.2019 - 08.2019
- Processed salmon, rockfish, and halibut for twelve to sixteen hours per day
- Lived in communal housing on site in a shipping container, sometimes working up to twenty hours per day.
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Participated in regular safety trainings to maintain an accident-free workplace, prioritizing employee wellness alongside productivity goals.
Education
Bachelor of Marketing and Advertising -
Grand Canyon University
06.2024
Associate of Marketing and Advertising -
Saint Mary’s College of California
05.2021
Skills
- Hardworking and dedicated with a strong work ethic
- Adaptable embracing new situations and challenges
- Organized able to manage tasks and priorities effectively
- Eager to learn and grow
- Commitment to personal and professional development
- Student Engagement
- Activity Planning
- Customer service skills
- Student Mentoring
Volunteer Experience
- Feed My Starving Children, Phoenix, AZ, 2023, Worked as a part of a production line to prepare meals sent to less fortunate families in third world countries.
- Orange County Coast Keeper, Huntington Beach, CA, 2022, Assisted in monthly beach clean-up efforts along the coastline.
- Camp PALS, Santa Clara, CA, 2019, Served as a counselor to ensure camper safety, facilitate activities, assist with personal care, and manage behavior. Monitored a camper with down syndrome 24 hours a day and assisted him in his daily necessities.
Timeline
Team Member Representative
Jersey Mikes Subs
01.2024 - 07.2024
Business Development Representative
Genesis Power Solutions
04.2023 - 08.2023
Assistant Landscape and Maintenance Supervisor
Grand Canyon University
05.2022 - Current
Night Stock Supplier
Nugget Market
11.2021 - 06.2022
Seafood Processor
Alaska General Seafoods
04.2019 - 08.2019
Student Ambassador, Fundraising Coordinator
Saint Mary’s College of California
Bachelor of Marketing and Advertising -
Grand Canyon University
Associate of Marketing and Advertising -
Saint Mary’s College of California
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