Austin Alvarodiaz
Lakewood,CO
Summary
Assisted teams in achieving project goals through effective communication and collaboration. Supported problem-solving efforts by analyzing details and identifying solutions. Contributed to planning processes to enhance organizational efficiency.
Overview
6
6
years of professional experience
Work History
Dual Rate Table Games Dealer
Ameristar Casino Resort Spa
Black Hawk, CO
07.2025 - Current
- Dealt various table games, ensuring compliance with gaming regulations and company policies.
- Managed game flow to provide seamless customer experiences during high-volume play.
- Trained and mentored junior dealers, enhancing team performance and service quality.
- Monitored player behavior to identify potential issues and promote responsible gaming practices.
Dual Rate Table Games Supervisor
The Lodge Casino
Black Hawk, CO
09.2024 - 07.2025
- Supervised daily operations of table games, ensuring compliance with gaming regulations and company policies.
- Trained and mentored new staff on game rules, customer service standards, and operational procedures.
- Monitored game performance, identifying trends to enhance player engagement and operational efficiency.
- Resolved customer disputes promptly, maintaining a positive gaming environment and upholding guest satisfaction.
Table Games Dual Rate Dealer
CoConut Creek Casino
Coconut Creek, FL
07.2023 - 05.2024
- Dealt multiple table games, ensuring compliance with casino regulations and game integrity.
- Trained and mentored junior dealers on game rules and customer service standards.
- Monitored table activity to prevent discrepancies and maintain a fair gaming environment.
- Provided exceptional customer service, enhancing guest experience during gameplay interactions.
Table Games Dealer
Hard Rock Hotel and Casino Hollywood
Hollywood, FL
04.2021 - 07.2023
- Computed amounts of players' wins and losses, and scanned winning tickets presented by patrons to calculate amount of money won.
- Opened and closed cash floats and game tables.
- Applied rule variations to card games such as poker, in which players bet on value of hands.
- Checked ensured that all players have placed bets before play begins.
- Received, verified and record patrons' cash wagers.
- Started and controlled games and gaming equipment, and announced winning numbers or colors.
- Greeted customers and made them feel welcome.
- Answered questions about game rules and casino policies.
- Trained new dealers.
Table Games Dealer
Seminole Classic Casino Hollywood
Hollywood, FL
10.2019 - 04.2021
- Applied rule variations to card games such as poker, in which players bet on value of hands.
- Inspected cards and equipment to be used in games to ensure that were in good condition.
- Opened and closed cash floats and game tables.
- Checked ensured that all players have placed bets before play begins.
- Received, verified and record patrons' cash wagers.
- Answered questions about game rules and casino policies.
- Payed winnings and collected losing bets as established by rules and procedures of specific game.
- Trained new dealers.
Education
Associate in Arts (A.A.) - Hospitality
Miami Dade
01.2013
Skills
- Assisted in understanding gameplay mechanics Supported problem-solving efforts in complex scenarios Enhanced reading comprehension skills Fostered positive interactions with team members Followed procedures for table games effectively Contributed to customer satisfaction initiatives
Timeline
Dual Rate Table Games Dealer
Ameristar Casino Resort Spa
07.2025 - Current
Dual Rate Table Games Supervisor
The Lodge Casino
09.2024 - 07.2025
Table Games Dual Rate Dealer
CoConut Creek Casino
07.2023 - 05.2024
Table Games Dealer
Hard Rock Hotel and Casino Hollywood
04.2021 - 07.2023
Table Games Dealer
Seminole Classic Casino Hollywood
10.2019 - 04.2021
Associate in Arts (A.A.) - Hospitality
Miami Dade