Austin Amell
Jacksonville,FL
Summary
I Spent the past 6 years running the burger bus and training/teaching Thai Boxing. Through these experiences I have learned the value of customer service, discipline, business acumen, showing up every day, and working together to reach a common goal.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Burger Bus
Jacksonville, FL
11.2018 - Current
- Provided leadership during times of organizational change or crisis situations.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Muay Thai Instructor
Jacksonville Muay Thai
Jacksonville, Florida
11.2018 - Current
- Encouraged positive attitudes in class by providing constructive criticism when needed.
- Modified exercises based on individual abilities and limitations due to injury or other health issues.
- Adapted coaching methods according to different age groups.
- Conducted private lessons with individuals or small groups to focus on specific goals such as self-defense or competition preparation.
- Provided instruction and guidance to students of all levels in Muay Thai, including beginners, intermediate, and advanced students.
- Enforced safety rules at all times during classes and instructed students on how to properly use protective gear such as gloves, shin guards.
- Created a safe learning environment for all students while teaching proper Muay Thai technique.
- Assessed student progress regularly and provided feedback accordingly.
Education
High School Diploma -
Bartram Trail High School
Saint Johns, FL06-2015
Skills
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Work Ethic and Attendance
- Policy Implementation
- Willingness to Learn
Accomplishments
- Two time United States Muay Thai representative
-2019 IFMA World Championships
-2022 IOC World Games
- TBA, WMO, USMF National Muay Thai Champion
Certification
- Servsafe Manager certified
- ITIL 4 FoundationCertified
References
References available upon request.
Timeline
Manager
Burger Bus
11.2018 - Current
Muay Thai Instructor
Jacksonville Muay Thai
11.2018 - Current
High School Diploma -
Bartram Trail High School