Austin Amie-Dickinson
Houston,TX
Summary
Knowledgeable and dedicated customer service professional with experience in the sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walmart
02.2022 - 05.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered basic technical support for clients on wide range of company products.
Sales Associate
Five Below
09.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Achieved perfect attendance and on-time record.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Certification - Electrocardiogram Monitor Technician
Lone Star College System
Spring, TX10.2022
Skills
- Courteous with Strong Service Mindset
- Presenting Solutions
- Upbeat and Positive Personality
- Understanding Customer Needs
- Responding to Difficult Customers
- POS Systems and Ordering Platforms
Timeline
Customer Service Associate
Walmart
02.2022 - 05.2022
Sales Associate
Five Below
09.2021 - 02.2022
Certification - Electrocardiogram Monitor Technician
Lone Star College System
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