Austin Baker
High Point,NC
Summary
Sales professional with experience in driving revenue growth and building client relationships. Strong focus on team collaboration and achieving results. Skilled in lead generation, customer relationship management, and sales negotiation. Reliable and adaptable to changing needs, delivering consistent outcomes.
Overview
16
16
years of professional experience
Work History
Inside Sales Associate
Radwell International
01.2021 - Current
- Develop trusted customer relationships through responsive communication.
- Prepared quotations and processed orders while providing post-sale support to enhance customer satisfaction.
- Manage a portfolio of approximately 250 industrial customer accounts.
- Partnered with purchasing, warehouse, and customer service teams to ensure timely order fulfillment and maintain customer trust.
- Communicated technical product information to diverse customers, ensuring clarity and understanding.
Sales Specialist
Lowe's Companies
01.2013 - 01.2021
- Guided customers through complex home improvement projects, ensuring successful completion and satisfaction.
- Prepared project estimates and coordinated contractors and installers to deliver timely project execution.
- Resolved issues while maintaining high customer satisfaction.
- Built long-term relationships with customers and vendors, fostering loyalty and repeat business.
Operations Supervisor
ImageFIRST
01.2011 - 01.2013
- Led daily production operations, ensuring timely output in fast-paced environment.
- Trained employees, upholding quality and safety standards to enhance workplace compliance.
- Supervised daily operations to ensure efficiency and quality in service delivery.
- Mentored and trained staff on operational procedures and best practices.
- Implemented process improvements that enhanced workflow and reduced turnaround time.
Education
Associate of Science - Information Technology
Guilford Technical Community College
05-2027
Certificate - Computer Technology Integration
Guilford Technical Community College
Certificate - Database Administration & Back End Development
Nucamp Coding Bootcamp
Skills
- Client Management
- Customer Success
- Industrial Sales
- Relationship Building
- Consultative Selling
- Technical Sales
- Project Coordination
- Quotation Preparation
- Problem Solving
- Cross-Functional Collaboration
- CRM
Timeline
Inside Sales Associate
Radwell International
01.2021 - Current
Sales Specialist
Lowe's Companies
01.2013 - 01.2021
Operations Supervisor
ImageFIRST
01.2011 - 01.2013
Certificate - Computer Technology Integration
Guilford Technical Community College
Associate of Science - Information Technology
Guilford Technical Community College
Certificate - Database Administration & Back End Development
Nucamp Coding Bootcamp