Austin Beagley
Bakersfield,California
Summary
Dynamic customer service professional, excelling in delivering exceptional service and maintaining inventory accuracy. Skilled in staff training and food safety, effectively enhancing the shopping experience while implementing strategies to prevent loss, ensuring a clean and organized environment. Developed exceptional customer service and creative skills in fast-paced, customer-focused environment. Skilled in crafting visually appealing products, alongside strong teamwork and communication abilities. Seeking to transition into new field, bringing passion for creating positive experiences and dedication to quality.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Downtown Toys N Comics
12.2021 - 03.2023
- Provided excellent customer service by facilitating a pleasurable shopping experience to individuals and families in search of toys and comics by meeting and exceeding the company's vision.
- Completed sales transactions by utilizing the in-house point-of-service system and simultaneously updating the inventory catalog in a real-time.
- Continually assessed sales-floor inventory in order to appropriately fill and stock inventory.
- Observed and determined situations that trend toward profit loss by implementing interventions to prevent loss (e.g., theft, vandalism, misconduct).
- Fixed, repaired, and maintained the infrastructure of Downtown Toys N Comics in order to present a pleasant and pleasurable family shopping experience.
Ice Cream Artist/Customer Service Cashier
Rollin Creamery
07.2023 - 07.2025
- Assisted with social media marketing efforts by providing eye-catching images of custom desserts for online promotion.
- Assisted in inventory management, ensuring adequate stock of ingredients and supplies for daily operations.
- Collaborated with team members to maintain a clean, organized, and efficient workspace.
- Utilized creative problem-solving skills to address any challenges that arose during the ice cream creation process.
- Trained new employees on company policies, procedures, and ice cream art techniques.
Small Business Owner
Self-employeed
07.2023 - 08.2025
- Curated and sold second-hand, vintage, and trending fashion items to a customer base of 300+ buyers, generating consistent sales and repeat business.
- Managed full e-commerce operations including product sourcing, inventory management, pricing, shipping, and customer service.
- Created engaging product listings with professional photography and copywriting, increasing visibility and conversions.
- Leveraged social media marketing and trend research to grow brand presence and maintain competitive edge in resale market.
- Developed strong customer relationships through fast response times, personalized service, and reliable fulfillment, resulting in a 5 star positive feedback rating.
- Analyzed sales data and customer preferences to optimize inventory and improve profit margins.
Education
High School Diploma -
Liberty Highschool
Bakersfield, CASkills
- Exceptional customer service
- Sanitation and cleanliness
- Socially engaging
- Staff training and development
- Adaptability to change
- Order processing accuracy
Timeline
Ice Cream Artist/Customer Service Cashier
Rollin Creamery
07.2023 - 07.2025
Small Business Owner
Self-employeed
07.2023 - 08.2025
Customer Service Representative
Downtown Toys N Comics
12.2021 - 03.2023
High School Diploma -
Liberty Highschool