A transformative leader with demonstrated analytical, critical thinking, and problem-solving skills. Proven ability to drive performance in high-reliability organizations, contributing to the achievement of organizational goals. Proficient in independent decision-making and exercising sound judgment to positively impact company success. Committed to enhancing employee engagement and performance through effective training, monitoring, and morale-building.
Overview
13
13
years of professional experience
Work History
Operations Manager (NY/NJ)
Drip Hydration
07.2023 - Current
Provided oversight to 8 direct-report area managers leading a team of 150+ nurses delivering at-home IV infusion therapy.
Designed and implemented comprehensive training programs to enhance team skills, resulting in higher employee retention and improved customer satisfaction.
Boosted team productivity by implementing agile methodologies in project management and daily operations.
Provided oversight in demand planning, purchasing, and logistics.
Implemented data-driven decision-making processes, resulting in more accurate demand forecasting and reduced stockouts, thereby ensuring business continuity and maintaining service excellence.
Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
Oversaw procurement activities, achieving cost savings through strategic sourcing and effective contract negotiations.
Performed in-depth market analysis to identify emerging trends, shaping strategic planning and enhancing competitive positioning.
Fostered culture of continuous improvement, leading to enhanced operational processes and team engagement.
Senior Professional Staff Nurse
New York Presbyterian Children's Hospital
03.2016 - 05.2023
Provided holistic intensive care nursing care to critically ill neonatal and pediatric patients
Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
Promoted positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
Accounts Payable Analyst
Johnson & Johnson (HCI)
03.2011 - 02.2016
Led a team of 12 analysts in accounts payable operations in managing vendor relationships for over 15,000 global suppliers, overseeing $30 billion in annual payables.
Spearheaded the conversion of the supplier management database to a cloud-based self-service platform, enhancing supplier information management and streamlining accounts payable workflows.
Identified opportunities and risks in the accounts payable process to improve standard operating procedures.
Provided cross-functional support for other finance departments as needed, fostering a cohesive team environment.
Collaborated with procurement to ensure alignment of purchase orders with budget forecasts and financial commitments.
Enhanced vendor relationships through timely and accurate payment schedules, fostering trust and long-term partnerships.
Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
Education
Master of Science - Nursing
Columbia University
New York, NY
12.2020
Bachelor of Science - Nursing
Pennsylvania State University
University Park, PA
12.2015
Associate of Science - Nursing
Excelsior College
Albany, New York
06.2014
Skills
Operations Management
Team Leadership
Analytical Thinking
Attention to Detail
Problem-solving aptitude
Continuous Improvement Initiatives
Supplier Relationship Management
Logistics Management
ERP systems proficiency (SAP)
Performance Tracking
Supply and demand forecasting
Team Collaboration
Timeline
Operations Manager (NY/NJ)
Drip Hydration
07.2023 - Current
Senior Professional Staff Nurse
New York Presbyterian Children's Hospital
03.2016 - 05.2023
Accounts Payable Analyst
Johnson & Johnson (HCI)
03.2011 - 02.2016
Master of Science - Nursing
Columbia University
Bachelor of Science - Nursing
Pennsylvania State University
Associate of Science - Nursing
Excelsior College
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Registered Nurse-IV Therapy at DRIP HYDRATION, IV THERAPY-WELLNESSRegistered Nurse-IV Therapy at DRIP HYDRATION, IV THERAPY-WELLNESS