Damilola Iroko
Jamaica,NY
Summary
Results-driven sales management professional with a customer-oriented approach. Proven track record in cultivating partnerships, retaining top accounts, and growing profit channels. Skilled in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations, and expanding territory.
Overview
14
14
years of professional experience
Work History
NY/NJ Market Sales & Operations Manager
JM Wireless
NY/NJ
2023.05 - Current
- Oversaw daily activities and optimized performance at all NY/NJ Market's 14 locations
- Achieved monthly box sales revenue exceeding $500,000
- Grossed over $150,000 (120%) from accessory profit revenue every month
- Ensured effective management of various business operations such as inventory control, financial analysis, asset safeguarding, property procurement, and relocation
- Managed personnel concerns such as escalations, hiring and turnover, crisis management, and HR complaints
- Conducted daily analysis of sales trends and customer conversion rates to identify performance opportunities for the following day.
- Engaged with both internal and external stakeholders to synchronize goals, resources, and strategies.
- Collaborated effectively with manufacturer vendors, corporate licensing partners, marketing, operations, training, and recruitment teams.
Retail Sales Key Holder/Retail Store Manager (Promoted in 2019)
T-Mobile USA
Brooklyn, NY
2011.03 - 2023.04
- Seasoned Sales Professional with a decade of experience.
- Strengthened connections across vertical and horizontal channels within the company to establish a comprehensive network of support.
- Motivated and guided a cohesive team to consistently exceed sales targets while providing exceptional service to customers
- Successfully encouraged 60 daily supported locations in the Brooklyn/Queens/Long Island Area to prioritize selling T-Mobile products over competitors through the piloting of the Multi-Carrier Support program.
- Guided individuals in LEAD program to accelerate their career trajectory.
Project Coordinator/Liaison for District 45
The Participatory Budgeting Project
2013.09 - 2014.05
- Successfully planned and executed various meetings and events.
- Conducted door-to-door campaigns in local neighborhoods, advocating for constituents' engagement as budget delegates.
- Conducted community outreach and canvassing to assess constituent pain points in order to inform decision-making on capital projects.
- Interacted with city agencies representing committee members
- Invited as a speaker on panels discussing non-profit careers and participatory budgeting at culminating event
- Proficiently gathered data utilizing Microsoft Office and other relevant software.
Education
Organizational Leadership (MS) -
Purdue University Global
01.2021
Criminal Justice (BS) -
John Jay College
01.2014
Skills
- Data Analysis
- Maintenance Planning
- Incidents management
- Performance reporting
- Customer Service
- Contract Management
- Business Planning
- Sales background
- Business negotiation
- Closing deals
Accomplishments
- Selected to Delta Mu Delta Honor Society for outstanding GPA at Purdue University Global
- Winners Circle Recipient in 2021 for outstanding performance as Retail Associate Manager
- Took location to #1 in the district and #6 nationally for the 2022 calendar year as manager
- Chosen as High Performing Sales Expert in 2019 (Certification, commission bump for full calendar year, invited to live recording of Jimmy Fallon show with CEO John Legre)
- Chosen to speak on behalf of CUNY Service Corps at City Hall in front of City Council members
Timeline
NY/NJ Market Sales & Operations Manager
JM Wireless
2023.05 - Current
Project Coordinator/Liaison for District 45
The Participatory Budgeting Project
2013.09 - 2014.05
Retail Sales Key Holder/Retail Store Manager (Promoted in 2019)
T-Mobile USA
2011.03 - 2023.04
Organizational Leadership (MS) -
Purdue University Global
Criminal Justice (BS) -
John Jay College
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