Austin Bradley
Bergenfield
Summary
Dynamic professional with a proven track record at Vivacity Management, enhancing client satisfaction and expanding the customer base through exceptional customer service and relationship building. Skilled in interpersonal communication and certified in forklift operation. Achieved significant sales revenue growth by targeting high-potential accounts, demonstrating strong time management and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representatives
Vivacity Management
02.2024 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Receiver
ShopRite Warehouse
01.2021 - 12.2023
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Gained experience in dealing with truckload.
Guest Service Representative
Metlifestadium
05.2021 - 08.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
Associate Of Arts And Sciences - General Studies
Bergen Community College
Paramus, NJ06.2022
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Time management
- Organized
- Forklift certified
Certification
Forklift certified
Timeline
Sales Representatives
Vivacity Management
02.2024 - 12.2024
Guest Service Representative
Metlifestadium
05.2021 - 08.2024
Receiver
ShopRite Warehouse
01.2021 - 12.2023
Associate Of Arts And Sciences - General Studies
Bergen Community College
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