- Hiking
- I participate in a variety of outdoor recreational activities
- Camping
- Running
- Kayaking
- Backpacking
- Documenting and sharing travel experiences
- Backpacking and Hiking
- Road Trips
- Gym Workouts
- Video Gaming
- Digital Art and Animation
Austin Carder
Banking
Culpeper,VA
Summary
Reliable Banking Professional experienced in deposits, withdrawals, loan payments, and daily cash reconciliation. Delivered exceptional service quality and customer trust through effective communication and problem-solving skills. Contributed to regulatory compliance and fraud detection while maintaining a strong focus on accuracy in cash handling.
Overview
2
2
Languages
2
2
Certifications
11
11
years of professional experience
Work History
Bank Teller
Wells Fargo
11.2022 - Current
- Processed deposits, withdrawals, and loan payments with accuracy using teller systems
- Balanced cash drawer and reconciled daily transactions to support cash control
- Verified customer identification and endorsements to maintain regulatory compliance
- Resolved account inquiries and directed clients to appropriate banking services
- Promoted deposit accounts, credit products, and digital banking solutions during customer interactions
- Detected transaction discrepancies and escalated suspicious activity per bank procedures
- Assisted branch team with vault cash handling and end-of-day settlement tasks
- Maintained professional service standards while handling high-volume customer traffic efficiently
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring a seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Counted and packaged currency and coins.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Educated customers on the use of banking website and mobile apps.
- Reconciled cash drawer and resolved discrepancies.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Merchandiser
Lowes Home Improvment
05.2020 - 04.2022
- Organized product displays to match planograms and improve aisle presentation.
- Executed pricing updates, signage changes, and shelf labeling with accuracy.
- Replenished stock and rotated merchandise to maintain availability and reduce out-of-stock conditions.
- Inspected inventory levels and communicated replenishment needs to support store operations.
- Maintained clean, safe sales floors through zoning and department recovery.
- Coordinated with associates to prioritize freight processing and merchandising resets.
- Trained new team members on stocking standards, product placement, and merchandising procedures.
- Resolved display issues and adjusted floor sets to support seasonal merchandising changes.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Grocery Stocker/ Cashier
Martin's Food
07.2015 - 04.2020
- Assisted customers with product location and item availability throughout store aisles.
- Stocked shelves and endcaps with merchandise following planograms and department priorities.
- Unloaded deliveries and organized backroom inventory for efficient replenishment.
- Helped customers navigate store aisles to find products with product location and item availability throughout store aisles.
- Inspected merchandise for damage, spoilage, and pricing accuracy before stocking.
- Maintained clean, safe aisles and backroom areas to support smooth operations.
- Restocked high-demand items quickly to keep shelves available for shoppers.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Associate of Arts - General Studies (Currently)
Southern New Hampshire University
Hooksett, NH 05.2001 -
Skills
Deposit and withdrawal management
Transaction processing
Deposit management
Regulatory compliance
Fraud detection
Money handling
Balance transfers
Signature verification
Financial transactions
Client management
Customer needs assessment
Product promotion
Revenue growth
Data entry efficiency
Data inputting
CRM expertise
Account management
Teller support
Processing accuracy
Relationship building
Listening and comprehension
Decision-making
Financial documentation
Branch collaboration
Data inputting
Accomplishments
I became a transaction approver for newer tellers.
Also, I got my certification to be an ATM custodian
Also, I have been recognized numerous times for delivering excellent customer service, as well as assisting customers with their financial needs
Certification
ATM Custodian
Interests
Timeline
Bank Teller
Wells Fargo
11.2022 - Current
Merchandiser
Lowes Home Improvment
05.2020 - 04.2022
Grocery Stocker/ Cashier
Martin's Food
07.2015 - 04.2020
Associate of Arts - General Studies (Currently)
Southern New Hampshire University
05.2001 -