Austin Carlson
Gilbert,AZ
Summary
Reliable and detail-oriented professional with management and keyholder experience in retail operations, including cash handling, inventory control, and team supervision. Strong background in maintaining accurate records and managing sensitive financial transactions. Known for organization, accuracy, and the ability to work independently in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
At Home
Mesa, AZ
05.2025 - Current
- Assisted customers on sales floor with product details and home delivery setup.
- Performed cashier duties, enhancing customer service and achieving sign-up goals for credit and perks programs.
- Fulfilled online orders for store pickup and facilitated ship-from-store processes.
- Updated prices and managed inventory to ensure accurate product availability.
Head Cashier
Home Depot
Mesa, AZ
08.2024 - 05.2025
- Trained new cashiers on register operations and store service standards.
- Balanced cash drawers and ensured accuracy of opening and closing tills.
- Coordinated with front-end cashiers to streamline daily checkout flow.
- Processed sensitive customer and payment data securely and professionally.
- Reviewed weekly financial reports for adherence to company guidelines and accuracy.
- Assisted other departments during busy periods.
Tech Consultant
Target
Queen Creek, AZ
07.2023 - 08.2024
- Educated customers on product features and benefits for laptops, televisions, and cameras to enhance purchasing decisions.
- Facilitated new customer enrollments for Consumer Cellular wireless service plans, ensuring accurate account setup and customer satisfaction.
- Worked with loss prevention to monitor high-value merchandise and support store security.
- Kept inventory records accurate and completed weekly inventory audits.
- Collaborated with multiple departments to resolve customer issues and streamline store replenishment processes.
Accounting Tutor
Chandler-Gilbert Community College
Gilbert, Arizona
09.2022 - 05.2023
- Guided students through journal entries, ledgers, and financial statement preparation.
- Explained accounting concepts through homework, practice problems, and exam preparation methods, improving student comprehension.
- Provided targeted feedback on student performance, fostering deeper understanding of accounting concepts.
- Reinforced accounting vocabulary, formulas, and problem-solving techniques.
- Analyzed class notes to clarify complex topics and support student mastery of accounting material. and assignments from Chandler-Gilbert Community College accounting courses.
Department Manager
Bed Bath & Beyond
Mesa, AZ
04.2017 - 06.2023
- Monitored key sales metrics, including in-store conversions, online orders, and email sign-ups, to guide employee actions and improve store performance.
- Facilitated daily operations for employees, overseeing inventory receipt, planogram setup, and stock replenishment.
- Managed opening and closing tasks, ensuring accurate nightly cash reconciliation and daily cash safe counts.
- Completed monthly inventory audits, corrected discrepancies, and placed needed inventory orders.
- Handled receiving tasks such as inventory corrections, damaged item returns, and ship-from-store processing.
- Resolved customer issues while prioritizing exceptional customer experience.
Education
Associates in Business - Business, Accounting
Chandler-Gilbert Community College
Gilbert, AZ05-2023
Skills
- Inventory management
- Microsoft Excel
- QuickBooks knowledge
- Analytical thinking
- Customer service
- Team collaboration
- Attention to detail
- Personal accountability
Timeline
Sales Associate
At Home
05.2025 - Current
Head Cashier
Home Depot
08.2024 - 05.2025
Tech Consultant
Target
07.2023 - 08.2024
Accounting Tutor
Chandler-Gilbert Community College
09.2022 - 05.2023
Department Manager
Bed Bath & Beyond
04.2017 - 06.2023
Associates in Business - Business, Accounting
Chandler-Gilbert Community College