Austin Coleman
Indianapolis,IN
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Instacart Shopper
Instacart
11.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Lead Sales Representative
Musician's Friend
06.2014 - 01.2019
- Continuously refined personal sales approach based on feedback from clients and colleagues, resulting in increased efficiency and effectiveness.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Organized and attended trade shows, networking events, and industry conferences to generate new leads and maintain a strong presence within the market.
- Devised innovative solutions for overcoming challenges faced by clients in unique situations.
- Collaborated with the marketing team to develop promotional materials that drove customer interest and sales growth.
- Boosted sales revenue by developing and implementing targeted sales strategies.
- Achieved #1 position in average sales three times in two months.
Private Security Guard
JM Securities
03.2013 - Current
- Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols.
- Prevented unauthorized access to secure areas through consistent monitoring of CCTV cameras and access control systems.
- Managed access control at large-scale events, verifying attendee credentials and prohibiting entry to unauthorized individuals.
- Conducted regular patrols of assigned facility to deter criminal activity and maintain visible presence for clients'' peace of mind.
- Maintained a professional demeanor during high-pressure situations, effectively deescalating conflicts before they escalated further.
Education
BBA - Business Administration
American InterContinental University
Schaumburg, ILGoogle/Trade Certification - User Experience Design
Coursera
Indianapolis, IN06.2024
High School Diploma -
Pike High School
Indianapolis, IN06.2013
Skills
- Mobile app proficiency
- Reading Comprehension
- Sales strategy development
- Purchase Recommendations
- Product expertise
- Sales proficiency
- Attention to Detail
- Advertising and marketing
- Sales expertise
- Customer Relations
- Objection handling
- Customer service expertise
Timeline
Instacart Shopper
Instacart
11.2019 - Current
Lead Sales Representative
Musician's Friend
06.2014 - 01.2019
Private Security Guard
JM Securities
03.2013 - Current
BBA - Business Administration
American InterContinental University
Google/Trade Certification - User Experience Design
Coursera
High School Diploma -
Pike High School