Austin Crosby
Las Vegas
Summary
Motivated Information Systems student with hands-on experience in customer service across diverse roles. Demonstrates strong relationship-building and problem-solving abilities essential for tech sales, thriving in fast-paced environments while ensuring positive customer interactions and collaboration.
Overview
7
7
years of professional experience
Work History
Food Runner
Grape Street Cafe
Las Vegas
08.2024 - Current
- Deliver food orders efficiently while maintaining accuracy and strong attention to detail in a fast-paced restaurant environment.
- Communicate effectively with servers, kitchen staff, and customers to ensure a positive dining experience.
- Assisted guests and supported restaurant operations during high-volume shifts, enhancing customer service and teamwork skills.
- Managed multiple responsibilities under pressure, ensuring professionalism and organization in fast-paced environment.
- Collaborated with team members to solve problems, contributing to smooth daily operations and positive dining experiences.
Lifeguard (Seasonal)
Aquatic Services - Rhodes Ranch
Las Vegas
05.2022 - 09.2022
- Responded quickly and effectively during emergencies while maintaining professionalism under pressure.
- Monitored pool areas and enforced safety procedures, promoting guest safety and well-being.
- Communicated clearly with patrons, coworkers, and emergency personnel.
- Participated in ongoing safety and emergency response training.
- Maintained equipment and facility cleanliness through routine inspections, ensuring optimal operational conditions.
Cashier / Ice Cream Scooper
Handel's Ice Cream
Las Vegas
11.2021 - 04.2022
- Provided exceptional customer service in fast-paced retail environment, enhancing overall shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Cultivated positive customer relationships through friendly communication and tailored service, fostering loyalty.
- Maintained organized workstations and followed food safety standards.
- Collaborated with team members to enhance customer experience during peak hours, ensuring efficient service delivery.
Student Council Representative
Durango High School
Las Vegas
08.2019 - 03.2020
- Advocated for student concerns and collaborated with peers and staff to implement school initiatives.
- Enhanced communication, leadership, and teamwork skills through planning and executing student engagement activities.
- Coordinated logistics for school events, including transportation and venue arrangements.
- Assisted with fundraising campaigns that generated more than $5,000 in merchandise sales.
Education
Bachelor of Science - Information Systems
University of Nevada, Las Vegas (UNLV)
Las Vegas, NV05-2027
Honors Diploma -
Durango High School
Las Vegas, NV05-2023
Skills
- Food Safety
- Sales experience
- Customer relationship management
- Time Management
- Team Collaboration
- Problem Solving
- Microsoft Office & Google Workspace
- Communication & Active Listening
Leadership And Career Interests
- Interested in technology sales, business development, and client relationship management.
- Strong interest in learning CRM platforms, software solutions, and sales strategy.
- Open to internships and entry-level opportunities in tech sales and business development.
Timeline
Food Runner
Grape Street Cafe
08.2024 - Current
Lifeguard (Seasonal)
Aquatic Services - Rhodes Ranch
05.2022 - 09.2022
Cashier / Ice Cream Scooper
Handel's Ice Cream
11.2021 - 04.2022
Student Council Representative
Durango High School
08.2019 - 03.2020
Bachelor of Science - Information Systems
University of Nevada, Las Vegas (UNLV)
Honors Diploma -
Durango High School