Austin Crouse
Fishers
Summary
Results-driven business development analyst with a proven history in sales and client relationship management. Proficient in generating leads and achieving sales goals through effective outreach strategies. Strong ability to promote teamwork and achieve collective success in diverse settings. Focused on leveraging expertise to unlock new business opportunities.
Overview
4
4
years of professional experience
Work History
Business Development Analyst
Protective Industrial Polymers
Carmel
02.2024 - Current
- Generated leads through strategic outreach initiatives, maintaining a conversion rate of 6% via email campaigns and cold calls.
- Surpassed monthly objective by conducting over 210 discovery meetings, averaging ten per month.
- Functioned as key point of contact between clients and contractors for effective project management.
- Worked collaboratively with internal teams to ensure alignment of client expectations and project results, achieving over $180,000 in material sales.
- Nurture relationships with existing annuity accounts to facilitate future projects.
Business Advisor
Thryv (SaaS)
Fishers
01.2023 - 02.2024
- Identified digital upsell opportunities within 91 existing print accounts, boosting revenue significantly.
- Attained consistent monthly goals of two software sales and five demos, averaging eight demos and four software sales overall.
- Acquired new clients through persistent cold calling, impactful email outreach, and strategic in-person networking.
- Ensured high customer satisfaction by partnering with cross-functional teams, consistently maintaining above 90% retention rate.
- Attended weekly networking events, generating an average of two new demos each month.
TERRITORY SALES REP
Lake City Saver Direct Mail
Muncie
07.2022 - 01.2023
- Generated leads through cold calling and networking efforts.
- Cultivated relationships with key decision-makers to enhance business opportunities.
- Managed client database using MagHub CRM for effective growth.
- Developed and delivered weekly sales presentations for various marketing campaigns.
SUPPLY CHAIN ASSOCIATE
Fastenal
Muncie
08.2021 - 05.2022
- Maintained accurate inventory levels for existing customers to ensure product availability.
- Developed and maintained accurate records of shipments and inventory movements.
- Sustained positive client relationships to foster loyalty and repeat business.
- Executed local sales while delivering products using company vehicle.
Education
Bachelor of Science - Organizational Communications
BALL STATE UNIVERSITY
Muncie, IN05.2022
Hanover University
Madison, IN01-2018
Trine University
Angola, IN01-2017
Skills
- Salesforce expertise
- Proficiency using Maghub
- ZoomInfo and LinkedIn Sales Navigator
- Outbound engagement
- Networking strategies
- Cold calling
- Email campaigns
- Meeting facilitation
- Presentation delivery
- Account management
- Effective communication
- Team collaboration
- Consultative sales
- Time management
- Problem solving
Accomplishments
Dean’s List Ball State 2020-2022
National Society of College Scholars Nominee 2021
Timeline
Business Development Analyst
Protective Industrial Polymers
02.2024 - Current
Business Advisor
Thryv (SaaS)
01.2023 - 02.2024
TERRITORY SALES REP
Lake City Saver Direct Mail
07.2022 - 01.2023
SUPPLY CHAIN ASSOCIATE
Fastenal
08.2021 - 05.2022
Bachelor of Science - Organizational Communications
BALL STATE UNIVERSITY
Hanover University
Trine University