Austin Davis
Belton
Summary
Dedicated and results driven logistics and administrative professional with 12 years of progressive experience in the U.S. Army. Expertise in warehouse operations, file and data management, and end-to-end logistics coordination. Proficient in SAP using global combat support System-Army (GCSS-Army) and Microsoft Office applications. Proven leader with experience training and mentoring junior personnel, evaluating performance, and ensuring mission readiness. Leverage exceptional supply chain management expertise to drive efficiency and foster professional development within a dynamic organization.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
13
13
years of professional experience
Work History
Operations Manager
Heart of Texas Goodwill Industries
Waco, TX
09.2025 - Current
- Directed daily transportation and logistics operations for a fleet of 7 CDL and 14 box truck drivers, ensuring safe, efficient, and on-time movement of donated goods and retail merchandise across 18 locations.
- Managed route planning, scheduling, and resource allocation to maximize fleet utilization, reduce transportation costs, and maintain high service levels for stores and distribution centers.
- Oversaw delivery operations to ensure timely replenishment of inventory, supporting sales growth and operational continuity across multiple Goodwill retail locations.
- Led driver performance management, including hiring, onboarding, training, coaching, and compliance monitoring, resulting in improved productivity, safety, and employee retention.
- Implemented transportation performance metrics and operational reporting to track delivery efficiency, driver productivity, vehicle utilization, and service quality.
- Coordinated cross-functional operations with store leadership, warehouse teams, and transportation personnel to streamline logistics processes and resolve service disruptions quickly.
- Ensured compliance with DOT regulations, company policies, vehicle inspections, and safety procedures, maintaining a strong safety culture and reducing operational risk.
- Drove continuous process improvements that enhanced distribution efficiency, improved customer and store satisfaction, and supported the successful movement of high-volume donations and merchandise throughout the region.
Operation/Logistics Coordinator
United States Army
11.2013 - 12.2026
- Led end-to-end logistics and supply chain operations, managing inventories valued at over $80 Million while optimizing resource allocation, accountability, and operational readiness.
- Directed inventory control and implemented advanced digital tracking systems, improving inventory accuracy, forecasting, and cost efficiency across multiple operations.
- Coordinated the accountability and turnover of equipment valued at more than $13 Million, while maintaining accountability for an additional $5.7 Million assets with zero-loss standards.
- Supervised administrative records, filing systems, work logs, and personnel documentation for a 400 member unit, ensuring compliance, audit readiness, and accurate reporting.
- Developed and executed logistics strategies that improved supply chain performance, reduced delivery times, enhanced distribution efficiency, and strengthened mission readiness for over 500 personnel.
- Trained and mentored 20 supply personnel on supply discipline, compliance, inventory management, and operational best practices, improving team performance and accountability.
- Analyzed inventory trends and operational data using analytics tools to identify cost-saving opportunities, improve procurement decisions, and support data-driven operational excellence.
- Consistently exceeded organizational performance goals by leading cross-functional teams, improving customer service and on-time delivery performance, and implementing safety initiatives that ensured uninterrupted operations during the COVID-19 pandemic.
Education
Bachelor of Arts - Marketing
American Military University
01.2023
Skills
- Problem-solving
- Team leadership
- Operational efficiency
- Planning and implementation
- Decision-making
- Employee relations and conflict resolution
- Warehouse operations
Timeline
Operations Manager
Heart of Texas Goodwill Industries
09.2025 - Current
Operation/Logistics Coordinator
United States Army
11.2013 - 12.2026
Bachelor of Arts - Marketing
American Military University