Austin Gray

- Manage commercial customer relationships across fire alarm, fire sprinkler, extinguisher, suppression, monitoring, and inspection services.

- Partner with operations, technicians, and management to coordinate inspections, service work, and customer expectations.

-Generate new business while maintaining strong gross margin performance and supporting branch revenue goals.

- Work directly with property managers, hospitality groups, industrial facilities, schools, and commercial customers.

-Build long-term customer relationships that create recurring inspection and service opportunities.

- Utilize Salesforce and company software to manage opportunities, forecasting, customer communication, and project coordination.

• Communicated effectively with players, parents, staff members, media outlets regarding player progress.
• Encouraged athletes to maintain positive attitudes while working through challenging situations.
• Mentored players both on and off the field by providing guidance in decision making processes.
• Served as a mentor to younger players by providing guidance on how to play the game safely and effectively.
• Organized weekly practices focusing on skill development, drills, and team building exercises.