Austin Handy

Responsible for the timely handling of claim transfers which range from simple injuries to complex and serious injuries.

Responsible for timely review of demands received from claimant's counsel and evaluation of claims.

Responsible for negotiations in order to achieve resolution on claims.

Claim responsibilities also include coverage and liability investigation when needed.

Timely handling of claims with claimants who were injured and represented by an attorney.

Responsibilities included but not limited to:

Coverage investigation

Liability investigation

Timely Demand review and evaluation

Timely Negotiations and settlement.

Timely review and handling of property damage claims.

Responsibilities included but not limited to:

Timely review of coverage

Timely Review of liability

Timely payment for property damage

Identifying possible injuries and all possible claims from accident

Identifying represnted claimants

Responsible for profitability of branch.

Maintaining excellent customer service scores. Handling all customer disputes and issues. Was responsible for training employees.

Responsible for logistics of reservations ensuring all customers got the vehicle they reserved.