Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Hartfield

Plano

Summary

Proven Assistant Manager at Uncle Ray's Fried Turkey, adept in enhancing customer satisfaction and streamlining operations. Excelled in problem-solving and effective communication, boosting team morale and operational efficiency. Demonstrated expertise in money handling, ensuring accuracy and minimizing discrepancies. Achieved significant improvements in service quality and customer experience, embodying dedication and attention to detail.


Overview

3
3
years of professional experience

Work History

Assistant Manager

Uncle Ray's Fried Turkey
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Gym Associate

APEX Community Centre
02.2022 - 05.2022
  • Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
  • Participated in ongoing professional development opportunities to stay current with industry best practices, applying newfound knowledge within the workplace setting.
  • Increased member retention by creating a welcoming and supportive environment for all gym visitors.
  • Enforced rules and held customers accountable for not following gym regulations.

Education

High School Diploma -

Mckinney Boyd
600 N Lake Forest Dr, McKinney, TX 75071
05-2023

Skills

  • Customer service
  • Scheduling flexibility
  • Money handling
  • Problem-solving
  • Attention to detail
  • Effective communication

Timeline

Assistant Manager

Uncle Ray's Fried Turkey
05.2023 - Current

Gym Associate

APEX Community Centre
02.2022 - 05.2022

High School Diploma -

Mckinney Boyd