Austin Hawkes
Orem,UT
Summary
Expert [Job Title] with superb customer service skills and strong background meeting customer needs. Stays on top of continuous customer demands with expertise in call control and issue resolution. High-performing and adaptable in dealing with dynamic needs of ever-changing sales environments.
Overview
2
2
years of professional experience
Work History
Sales Representative
Moxie Pest Control
Denver, CO
05.2023 - 09.2023
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated pricing contracts with customers to maximize profits.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Sales Support Specialist
Evo Home Automation
Rexburg, ID
02.2022 - 03.2023
- Provided administrative support to the sales team as needed.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
- De-escalated aggravated customers and sales reps with communication skills and sales expertise.
Education
High School Diploma -
Sugar-Salem High School
Sugar City, ID05-2020
Some College (No Degree) -
Brigham Young University
Provo, UTSkills
- Sales Negotiation
- Sales Experience
- Customer Consultation
- Customer Communication
- Customer Relationship Building
- Customer Needs Assessments
Timeline
Sales Representative
Moxie Pest Control
05.2023 - 09.2023
Sales Support Specialist
Evo Home Automation
02.2022 - 03.2023
High School Diploma -
Sugar-Salem High School
Some College (No Degree) -
Brigham Young University