Austin Hedges
Greeley,CO
Summary
I enjoy connecting with loyal customers through acts of kindness every time they would come into the store. Hearing about their days, asking about mine and loving QuikTrip. The regular customers always bring me joy.
Since being with QuikTrip I have had 4-5 different managers and each of them provided me skills to help me succeed with my career.
Mentoring my clerks has also been something I really enjoy about my job.
Overview
9
9
years of professional experience
Work History
Assistant Manager
QuikTrip
02.2019 - Current
- Shift lead with responsibility of managing clerks, daily audits, and inventory control.
- Developed strong working relationships with staff, fostering a positive work environment.
- Working fast paced to maintain store quality while satisfying customer's needs.
- Often traveling to different stores in the areas to help when needed.
- QT Projects-Update stores, improving the conditions of outdated designs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Store Clerk
QuikTrip
10.2015 - 02.2019
- Provided support to 30+ stores within the Wichita metro area for over a year.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Intern
Wichita Thunder Hockey Club
08.2017 - 03.2018
- Call local businesses selling tickets for special events and acquiring sponsors.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported with creating project marketing materials to promote services and fan interactions.
Education
Maize High School
05.2018
Skills
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Decision-Making
- Work Planning and Prioritization
- Professional and Courteous
- Customer Relations
- Team motivation
Timeline
Assistant Manager
QuikTrip
02.2019 - Current
Intern
Wichita Thunder Hockey Club
08.2017 - 03.2018
Store Clerk
QuikTrip
10.2015 - 02.2019
Maize High School