Austin Henry-Wilmott
Canton
Summary
Dynamic operations manager at Gionino's Pizzeria with a proven track record in enhancing customer satisfaction and enforcing quality standards. Experienced in staff training and conflict mediation, I effectively led teams to achieve operational excellence while promoting a culture of reliability and teamwork. Committed to promoting wildlife conservation through extensive volunteer efforts.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager of Operations
Gionino's Pizzeria
Canton
11.2021 - Current
- Investigated customer complaints regarding product and service quality to identify root causes.
- Established and enforced organizational standards for performance, quality, and safety compliance.
- Managed daily operations to consistently achieve high levels of customer satisfaction.
- Oversaw inventory management, including timely ordering of necessary supplies.
- Coordinated training sessions for new employees on company policies and job responsibilities.
Fish and Wildlife Volunteer
Nonexistent
Lake Milton
02.2013 - Current
- Honorary member at the Lake Milton Fish and Game Club.
- Promoting, preserving, improving, and advancing conditions and habitat favorable to the conservation of wildlife and natural resources.
- Encourage and advance good sportsmanship.
Education
Associate of Applied Science - Business Administration And Management
Stark State College
Canton, OH12-2025
Skills
- Employee training and development
- Team leadership
- Interpersonal communication
- Problem solving
- Time management
- Reliability and punctuality
- Conflict resolution
- Task delegation
Certification
- Completion of Serv-Safe course
Timeline
Manager of Operations
Gionino's Pizzeria
11.2021 - Current
Fish and Wildlife Volunteer
Nonexistent
02.2013 - Current
Associate of Applied Science - Business Administration And Management
Stark State College
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