Austin Hibser
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Buffalo Wild Wings
08.2021 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Graphic Designer
Lil Jammin Logos
03.2020 - 08.2021
- Developed creative design for print materials, brochures, banners, and signs.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects such as images sizes and font selection.
- Designed creative digital displays used in online advertising for local businesses.
- Completed final touches for projects before rollout.
- Completed in-depth product design tests using updated software tools.
- Edited and enhanced existing artwork and graphics.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Applied color theory and composition techniques to construct appealing designs.
- Utilized typography techniques to create compelling designs.
- Applied animation techniques to create dynamic visual elements.
Server/Bartender
Flat Top Grill
08.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Inspected dishes and utensils for cleanliness.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
Server/Bartender
Buffalo Wild Wings
10.2015 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier/Server
Cracker Barrel
09.2013 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associates - Graphic Design
Penn Foster College
Scottsdale, AZ01.2024
High School Diploma -
Limestone Community High School
Bartonville, IL05.2013
Skills
- Bill Computation
- Guest Relations Management
- To-Go Order Preparation
- Dish Preparation
- Dining Customer Service
- Order Accuracy
- Food Preparation and Safety
- Server Training
- Pos Operation
- Warm and Friendly
- Cool Under Pressure
- Order Accuracy and Delivery
Timeline
Server/Bartender
Buffalo Wild Wings
08.2021 - 09.2023
Graphic Designer
Lil Jammin Logos
03.2020 - 08.2021
Server/Bartender
Flat Top Grill
08.2018 - 03.2020
Server/Bartender
Buffalo Wild Wings
10.2015 - 08.2018
Cashier/Server
Cracker Barrel
09.2013 - 10.2015
Associates - Graphic Design
Penn Foster College
High School Diploma -
Limestone Community High School