Austin Imondi
Cumberland,RI
Summary
Dedicated server with over a decade of experience in food and beverage operations and guest services. Experienced in managing large-scale events or intimate dining and whether it be breakfast, lunch, brunch, or dinner! Successful at building relationships with customers to increase loyalty and repeat business. Aspiring to always be a better employee, co-worker, and overall person.
Overview
13
13
years of professional experience
Work History
Rural Carrier Associate
USPS
07.2021 - 12.2022
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed multiple routes in all of North Smithfield. Signed and received mail and packages with signature requirements upon delivery and loading.
- Organized mail ahead of delivery runs for correct routing.
Server
Smokey Bones Bar & Fire Grill
04.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs
- Addressed questions concerning the menu and food
- Handling payments including takeout during day shifts
- Seat guests
- Various sidework
Server
99 Restaurants
11.2018 - 03.2019
- Served food and beverages promptly with focused attention to customer needs.
- Greeting guests
- Promoting menu items such as specialty beverages, appetizers, and desserts
- Promoting local charities sponsored and organized by the restaurant
- Bussing
- Various sidework
Server
TGI Fridays
03.2012 - 08.2018
- Served food and beverages promptly with focused attention to customer needs
- Building relationships with regular customers
- Being knowledgeable of menu items
- Proactively customizing the dining experience to guests' expecations
- Greeting guests genuinely
- Expediting
- Ensuring an enjoyable quality "neighborhood" experience
- Sidework
Waitstaff
Catering Gourmet
06.2010 - 08.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Setting up bars, tables and chairs, buffets, beverage stations at various summer weddings, banquets, Bryant events, etc. prior to the function
- Assuring all patrons are comfortable during functions
- Keeping buffet food replenished when applicable
- Serving beer, wine, and drinks at bar
- Serving tables and making sure their having a fantastic experience at special events
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Topping of water and other drinks at function tables
- Passing out hors d'oeuvres or drinks prior to events
- Clearing dishes from tables and extra assignments to encourage a smooth and productive event
- Breaking down event including tables, dishwashing, loading truck(s), etc.
Education
General Studies
Rhode Island College
Providence, RIGeneral Studies
CCRI
Rhode IslandHigh School Diploma -
Cumberland High School
Cumberland, RI06.2004
Skills
- Guest Service
- High-Volume Dining
- Bus Tables
- Order Accuracy
- Excellent Work Attendance
- Time Management
- Food Safety
- Punctuality
- Courtesy and working well with fellow employees
Timeline
Rural Carrier Associate
USPS
07.2021 - 12.2022
Server
Smokey Bones Bar & Fire Grill
04.2019 - 03.2020
Server
99 Restaurants
11.2018 - 03.2019
Server
TGI Fridays
03.2012 - 08.2018
Waitstaff
Catering Gourmet
06.2010 - 08.2018
General Studies
Rhode Island College
General Studies
CCRI
High School Diploma -
Cumberland High School