Austin Kaupoe

• Independently handle routine and more complex customer and employee inquiries with a goal of first point of contact. Resolve issues/questions and provide information to products provided at SBSU. Also maintained a calm tonality with customers over the phone to help exact information and to ensure they are satisfied with us as their bank.

• Provide direct care to our youth participants. Helped youth by creating a safe environment for their individual growth. Participated in activities such as clubs, mealtimes, and character education with the students. Supported students in their afternoon and evening clubs and activities. Maintain a log of students' behavior and submit the log at the end of each shift. When needed, gave corrections. Applied excellent interpersonal and communication skills to your work.

• Started as an Inside Sales Representative providing excellent security service for residential/business properties generating revenue of over 150k in equipment and longtime monitoring service. Currently, work in the concierge department to help assist customers and upsell other products/Services provided at Vivint.

• My Primary job was to assist incoming and outgoing guests that stayed at Sage Lodge. Help with front desk tasks, housekeeping services, and kitchen dish pit duty. Lived on the property so was on call for weddings, conventions, to campaign events that were hosted at the lodge. Catering to higher-end clientele, I maintained professionalism at all times.

• Mainted cleanliness and ensured that every guest experience was exceptional from when they walked to when they left. This includes meal preparation, packaging, and deliver.

• Door to Door sales, pitched an excellent service and product to create new customers for the company, exceeded sales goals using communication skills to build customer relations and rapport to generate revenue for the company.
• Seasonal Position (Summers 2019, 2020, 2021)

Shared and invited individuals in a message centered on our religious beliefs. Developed and trained others new to also share same message and gain confidence in themselves. Lead team of ten or more to enhance productivity and develop life skills to ensure complete satisfaction in any conversation. Spoke at conferences to one hundred or more in giving specific training in development of social skills, interactions, and gain skills to enhance knowledge message development. Provide service in the form of donation runs, food bank load outs, yard work, and much more with provided instructions and equipment. Strong communication skills to develop lasting friendships and character enhancement for anyone to become greater or better then they are now.