Austin Kirkwood
Beaverton,OR
Summary
Accomplished Account Manager with a proven track record of enhancing sales by 24% within a year at Bound Tree Medical. Expert in relationship building and CRM software, I excel in territory management and fostering customer loyalty through innovative solutions. Recognized for teamwork and goal-oriented strategies, I drive client satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Account Manager
Bound Tree Medical
05.2022 - Current
- Presidents Club winner 2023, 2024
- Rookie of the Year Runner-Up and finished 13th out of 115 account managers in 2023
- Grew total sales in my region from 2024 by 24% and in 2024 by 26%
- Successfully established and grew working relationships with customers by providing budget analysis and patient care innovation with new products
- Addressed problems with accounting, billing, and shipping to maintain and enhance client satisfaction
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Production Assistant
COUNTRY Financial
06.2021 - 05.2022
- Marketed and wrote Home, Life, and Auto Insurance policies by establishing rapport within the community and marketing with local mortgage lenders and real estate agents
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Mathematics
Linfield College
Mcminnville, OR05.2021
Skills
- Relationship Building
- CRM Software
- Territory Management
- Teamwork and Collaboration
- Customer Service
- Goal-Oriented
Timeline
Account Manager
Bound Tree Medical
05.2022 - Current
Production Assistant
COUNTRY Financial
06.2021 - 05.2022
Bachelor of Science - Mathematics
Linfield College
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