Austin Kulp

• Consistently ranked as a top-performing sales professional in a fast-paced retail environment with over 7 years of experience.

• Exceed sales targets regularly by effectively promoting new accounts, wireless services, accessories, and product bundles.

• Leverage extensive product knowledge and current promotions to maximize each customer interaction and increase revenue.

• Build and maintain long-term customer relationships through excellent service, follow-up, and problem-solving.

• Known for a consultative, pressure-free approach that puts customers at ease and builds trust.

• Regularly lead internal sales competitions; recognized for contributing to store-wide performance goals.

Assistant Manager (2019–2020)

• Stepped into a leadership role, managing day-to-day operations and team performance during the store manager’s paternity leave.

• Oversaw team sales efforts that led to the store being ranked #1 in the area for three consecutive months.

• Coached and mentored team members to improve performance, meet KPIs, and deliver exceptional customer service.

• Handled scheduling, inventory control, conflict resolution, and end-of-day reporting responsibilities.

Key Skills

• Wireless Sales & Upselling

• Customer Experience & Service

• Team Leadership & Training

• POS & Inventory Systems

• Conflict Resolution

• Goal-Driven & Competitive

• Product Knowledge

• Integrity & Professionalism