Austin Lane
PLANO,TX
Summary
1. I am an Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
2.Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Sales Representative
Huffines Chrysler Jeep Dodge Ram Plano
01.2019 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
General Manager of Operations
Affordable Home Improvements
01.2017 - 12.2018
- Trained, coached and mentored staff to support smooth adoption of new Prospect Retention program.
- Started as a Sales Manager for business growth while leading operations, strategic vision and long-range planning.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
Sales Representative
Chapman Dodge Chrysler Jeep RAM
05.2015 - 12.2016
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Representative
Centennial GMC BUICK MAZDA
Las Vegas, NV
05.2013 - 04.2015
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Some College - Business
College Southern Nevada
Las Vegas, NV08.2011
High School Diploma -
Centennial High School
Las Vegas, NV06.2011
Skills
- Problem-Solving Strengths
- Product Management and Pricing
- Market Research
- Product Promotion
- Master Certified in Brand Product going on 5 yrs
- Negotiation Tactics
- Serve Customers
Timeline
Sales Representative
Huffines Chrysler Jeep Dodge Ram Plano
01.2019 - Current
General Manager of Operations
Affordable Home Improvements
01.2017 - 12.2018
Sales Representative
Chapman Dodge Chrysler Jeep RAM
05.2015 - 12.2016
Sales Representative
Centennial GMC BUICK MAZDA
05.2013 - 04.2015
Some College - Business
College Southern Nevada
High School Diploma -
Centennial High School
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