Austin Lang
Byron,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and individual goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Sleep Number Corporation
08.2022 - Current
- Throughout my time at Sleep Number I have learned to explain benefits and demo our beds to potential customers
- I close the sale 3 different ways depending on the buying consumer
- I keep the integrity of the brand and company name by being knowledgeable about the product(s) that we sell
- I have earned a few awards and recognitions throughout my time with the company, including being promoted from a Sleep Associate to a Sleep Expert based on meeting my goal each month and overachieving on amounts per sale
- I also helped my team reach the sale goal each month and pushed sales/ads to produce more foot traffic into the store.
Evening Manager
Gold Cup Bowling
01.2022 - 08.2022
- Managed staff and maintained standards of customer service for an entertainment company
- Counted and recorded cash & credit sales of each drawer / POS at the end of the shift
- Problem solved between employees making sure they have no issues or complications during the shift
- Coordinated each week with other managers on how to accomplish short and long term goals within the establishment
- Promoted and encouraged employees throughout the shift to maintain an active and progressive work day
- Pushed employees to do better when they need constructive criticism and adjusted under negative circumstances
- Made sure employees are staying productive through busy and slow times of each day.
Event Host / Manager
Street Lab
11.2019 - 07.2022
- Street Lab is my current business that I own and operate
- Street Lab is an event hosting brand that holds car shows across the east coast of the United States
- I have a full staff including a media team, security, parking attendants, models, etc
- Within Street Lab as an event host, my responsibilities are organizing and maintaining planned events, supervising a full staff and making sure event operations are running smoothly, marketing and promoting events by taking advantage of Facebook ads and insights, joining local groups to market events and gain interest, making sure attendees are having a good time and enjoying each event by providing entertainment and other factors that can be added in, staffing each position to make sure every need is fulfilled including ticketing, parking, main event operations, etc, establishing a pay rate per staff member depending on role and responsibilities, and merchandise ordering, organization, and inventory.
Property Manager
Sweet Home Vacations
08.2021 - 02.2022
- Prepared vacant homes by coordination with cleaning team and maintenance team before tenants check in
- Hired cleaning staff and coordinated with other property vendors for appliances, pool, repairs, etc
- Assisted with guest complaints and issues on a day to day basis
- Drove out to properties if needed to fix issues myself if it isn't a housekeeping or repair issue
- Coordinated through tenant check-ins and check-outs as well as future check-ins.
Attractions Attendant / Operator
SeaWorld Parks & Entertainment
04.2017 - 11.2018
- Worked quickly and safely to maximize venue capacity goals
- Handled crisis situations and provided guest recovery through effective listening, sympathizing, and finding effective solutions while remaining calm
- Enforced all safety regulations and stayed current with safety rules and procedures
- Ensured children are the appropriate height and age for rides and all guests are able to meet regulations and policies to board.
Education
High school diploma -
Lake Brantley High School
Altamonte Springs, FL05.2013
Skills
- Customer Service
- Computer Skills
- Retail
- Sales
- Problem Solving
- Management (3 years)
- Supervising Experience
- Property management
- Events management
- Supervising experience
- Leadership
- Marketing/Promoting
Assessments
Management & leadership skills: Impact & influence, Proficient, 12/01/21
Affiliations
- Hosting local and community events to establish relationships between individuals and local business owners. Events include but are not limited tosport and movie nights, speed dating events, game nights, themed dance nights, and themed bingo nights. I have a Facebook group and also a page where I promote and market by creating flyers, marketing, promoting and creating ads to bring in more interest.
Timeline
Sales Associate
Sleep Number Corporation
08.2022 - Current
Evening Manager
Gold Cup Bowling
01.2022 - 08.2022
Property Manager
Sweet Home Vacations
08.2021 - 02.2022
Event Host / Manager
Street Lab
11.2019 - 07.2022
Attractions Attendant / Operator
SeaWorld Parks & Entertainment
04.2017 - 11.2018
High school diploma -
Lake Brantley High School