Austin Lao
Honolulu,HI
Summary
Responsible cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature and unmatched customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Chinatown Hawaiian Market
01.2020 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Air Riflery Coach
Kalani High School Athletics
08.2022 - 12.2022
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Reduced player injury rates with implementation of tailored warm-up routines and strength conditioning exercises.
- Improved team cohesion by organizing regular bonding activities and fostering supportive environment.
Server
Yamagen
05.2019 - 03.2020
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Assisted in maintaining clean and organized dining area for enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Developed strong rapport with regular customers, contributing to increased repeat business.
Education
Bachelor of Arts - Managment Information Systems
University of Hawaii At Manoa
Honolulu, HI12.2025
High School Diploma -
Kalani High School
Honolulu, HI05.2021
Skills
- Cash Handling
- Product Recommendations
- Customer Service
- Reliability and Punctuality
- Work Ethic and Integrity
- Fraud Prevention Awareness
Timeline
Air Riflery Coach
Kalani High School Athletics
08.2022 - 12.2022
Cashier
Chinatown Hawaiian Market
01.2020 - Current
Server
Yamagen
05.2019 - 03.2020
Bachelor of Arts - Managment Information Systems
University of Hawaii At Manoa
High School Diploma -
Kalani High School