AUSTIN LEE
Orange,CA
Summary
With over 13 years of leadership and business management experience, I bring a proven track record of driving team performance, sales growth, and operational excellence. I’ve led high-performing teams, optimized operations, and built strong relationships with clients and partners — all grounded in integrity, accountability, and purpose. I thrive in fast-paced, people-focused environments and take pride in fostering cultures where teams are empowered and individuals feel valued. I’m excited by opportunities to contribute to organizational growth, lead teams, and help advance a company’s mission and culture.
Overview
15
15
years of professional experience
Work History
Sales Counselor
The Walt Disney Company
Anaheim, CA
12.2025 - Current
- Guided families through the Disney Vacation Club membership process by building relationships, identifying vacation goals, and presenting tailored ownership solutions.
- Delivered consultative sales presentations focused on the long-term value, flexibility, and lifestyle benefits of Disney vacation ownership.
- Built trust with prospective members by creating personalized, emotionally driven experiences centered around family travel and Disney brand loyalty.
- Collaborated cross-functionally with sales, hospitality, and guest experience teams to provide a seamless customer journey from inquiry to close.
- Achieved and exceeded sales performance goals through relationship-based selling, effective communication, and strategic follow-up.
Acquisition Agent
Story Homes
07.2025 - 12.2025
- Assisted in securing off-market residential properties for investor sales. Collaborated with team members to facilitate smooth transactions. Supported client satisfaction through effective communication.
- Facilitated communication between clients and project teams to ensure alignment on expectations.
- Managed client inquiries and provided timely updates on project status and developments.
Acquisition Manager
Seller's Advantage
02.2025 - 07.2025
- Directed acquisition strategy and managed key stakeholder relationships to optimize operational efficiency and deal flow.
- Consistently achieved a 25% lead-to-close conversion rate exceeding performance benchmarks and surpassing monthly acquisition targets.
- Partnered cross-functionally with sales, finance, and operations to ensure seamless transactions and client experiences.
- Sourced and acquired off-market residential properties, driving new investment opportunities and revenue growth.
- Served as lead for home listing services with Southern California’s #1 homebuyer.
Sales Director
Camelot West Commercial
02.2024 - 02.2025
- Managed and motivated a cross-functional team to deliver projects on time and exceed client satisfaction goals.
- Strengthened client and partner relationships, driving retention, loyalty, and repeat business.
- Streamlined operations by improving vendor coordination and workflow processes, reducing delays and costs.
- Analyzed performance and market data to inform strategy and optimize results.
- Implemented process enhancements that improved efficiency and accountability across teams.
Director of Sales - Realtor
Katnik Brothers Real Estate Corporation
04.2011 - 10.2023
- Directed sales for one of Orange County’s top real estate agencies, consistently ranking in the top 1% of agents and driving a 30% revenue increase over twelve years.
- Led and mentored a high-performing team, fostering accountability, collaboration, and continuous growth.
- Built and maintained long-term client relationships, generating consistent repeat and referral business.
- Closed over 1,400 transactions through expert negotiation, pipeline management, and data-driven strategy.
- Partnered with marketing to develop campaigns that elevated brand visibility and client engagement.
- Recognized for exceptional leadership, operational discipline, and a people-first approach that strengthened performance.
Sales & Personal Training Manager
LA Fitness
08.2011 - 03.2013
- Developed and executed membership sales strategies that drove consistent revenue growth and retention.
- Licensed fitness instructor with a proven ability to motivate clients and elevate overall member experience.
- Collaborated with training teams to design impactful fitness programs and promote member success.
- Created a high-energy, community-focused environment that encouraged accountability and long-term engagement.
- Managed client databases, contracts, and CRM systems to streamline operations and improve communication.
Education
High School Diploma -
Foothill High School
Santa Ana06-2007
Skills
- Salesforce, Google Suite, Slack, Microsoft Suite, SkySlope, DocuSign, Follow Up Boss
- Sales presentations
Timeline
Sales Counselor
The Walt Disney Company
12.2025 - Current
Acquisition Agent
Story Homes
07.2025 - 12.2025
Acquisition Manager
Seller's Advantage
02.2025 - 07.2025
Sales Director
Camelot West Commercial
02.2024 - 02.2025
Sales & Personal Training Manager
LA Fitness
08.2011 - 03.2013
Director of Sales - Realtor
Katnik Brothers Real Estate Corporation
04.2011 - 10.2023
High School Diploma -
Foothill High School