Hi, I’m
Austin Leuthold
Cincinnati,OH
Summary
Hardworking server and bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Excellent at learning new skills and later teaching them to new employees. Efficient at handling multiple tasks in a high-stress environment while maintaining a positive attitude.
Overview
7
years of professional experience
Work History
Krueger's Tavern
Bartender
06.2023 - Current
Job overview
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
W Bar + Bistro
Head Bartender
11.2022 - 05.2023
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
Brightview Healthcare & Rehabilitation Centre
Data Analyst
07.2022 - 11.2022
Job overview
- Upheld security and confidentiality of documents and data within area of responsibility.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Implemented business intelligence solutions to increase operational efficiency.
Dear Restaurant & Butchery
Server
02.2022 - 06.2022
Job overview
- Operated POS terminals to input orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
Ivory House
Server/Bartender
06.2021 - 01.2022
Job overview
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to a high volume of daily customers.
- Answered guest questions regarding the menu, food and beverage preparation, recipe ingredients, and allergens.
- Learned the pacing and inner workings of how a fine dining establishment runs.
Zundo Ramen and Donburi
Restaurant and Bar Manager
09.2018 - 11.2020
Job overview
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Resolved problems or concerns to satisfaction of involved parties.
Outback Steakhouse
Head Server/Bartender
08.2016 - 09.2018
Job overview
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
- Served a high volume of tables at once and simultaneously supervised serving staff.
Education
University of CincinnatiCincinnati, OH
Some College (No Degree) from Journalism
Oak Hills High SchoolCincinnati, OH
High School Diploma
01.2014
Skills
- Restaurant Operations Management
- Money Handling
- Training and Onboarding
- Front of House Management
- Managing Deliveries
- Staffing and Sales Reporting
- Supervisory Skills
- Inventory Management
- Problem-Solving
- Decision Making
- Detail-Oriented
- Customer Service
- Relationship Building
- Microsoft Office
- Verbal and Written Communication
- Critical Thinking
- Creative Writing
- Attention to Detail
Timeline
Bartender
Krueger's Tavern
06.2023 - Current
Head Bartender
W Bar + Bistro
11.2022 - 05.2023
Data Analyst
Brightview Healthcare & Rehabilitation Centre
07.2022 - 11.2022
Server
Dear Restaurant & Butchery
02.2022 - 06.2022
Server/Bartender
Ivory House
06.2021 - 01.2022
Restaurant and Bar Manager
Zundo Ramen and Donburi
09.2018 - 11.2020
Head Server/Bartender
Outback Steakhouse
08.2016 - 09.2018
University of Cincinnati
Some College (No Degree) from Journalism
Oak Hills High School
High School Diploma
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