Austin Link
Summerville,SC
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Shift Manager
Arby’s
Ridgeville, South Carolina
01.2025 - Current
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained new staff on food preparation and customer service protocols.
- Managed inventory levels and conducted regular stock checks to minimize waste.
- Assisted in developing promotional materials and displays to enhance customer engagement.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Monitored cash handling procedures to ensure accuracy and prevent discrepancies.
- Managed daily cash intake by counting out registers and tabulating profits.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Team Trainer
Arbys
Ridgeville, South Carolina
06.2024 - 01.2025
- Trained new team members on menu items and service standards.
- Assisted in maintaining food safety and sanitation guidelines.
- Demonstrated proper equipment usage to ensure safety and efficiency.
- Coordinated with management to address team performance issues promptly.
- Supported inventory management by monitoring stock levels and product freshness.
- Recommended strategies for improving overall efficiency of the team's workflow processes.
Team Member
Arby’s
Ridgeville, South Carolina
03.2024 - 06.2024
- Fry and prepare ready to cook food
- Collaborated with colleagues to meet team goals and objectives.
- Stocked shelves and ensured products were readily available for customers.
- Handled cash transactions accurately during checkout processes.
- Followed safety protocols to promote a safe work environment.
- Learned company policies and procedures to effectively support operations.
- Maintained cleanliness and organization of work areas.
Education
Summerville High School
Summerville, SC 08.2021 - 05.2025
Skills
- Inventory management
- Food safety compliance
- Cash handling accuracy
- Customer engagement strategies
- Conflict resolution
- Keep a safe work environment
- Speed and quality of work especially on long shifts
Certification
- OSHA Safety Certification
- Biomedical Certification
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Shift Manager
Arby’s
01.2025 - Current
Team Trainer
Arbys
06.2024 - 01.2025
Team Member
Arby’s
03.2024 - 06.2024
Summerville High School
08.2021 - 05.2025